One of the most Honest and Friendly Auto Services that I have had the pleasure to experience.
Extremely reasonable prices and friendly staff as well as
Entire experience was great from the first phone call to set up appointment until picking up car after repairs. They took their time explaining the repairs that were needed and why. There estimate was spot on. They even went out of their way to park my car in the shade before I picked it up. Will be going to Clarks for all my automotive needs from now on. Forget about Dealers.
The service was excellent. I went in knowing some of the maintenance items that would probably be brought up - was pleased that those were indeed brought up, without a laundry list of tacked on services just to make money. They were very professional regarding the car each time I spoke to them, and the car was ready at the time promised. They also provided transportation to/from a local eatery while I waited, and offered transportation to/from home if i decided I didn't care to wait.
I appreciate supporting a small business and the friendliness, but some times it seemed a little TOO personal (assumptions made about my age/personal life, speech about needing to have lots of kids for a happy/full life [I can't have kids, nor do i want to, but it makes for uncomfortable conversation]). Only reason I didn't give 5 stars.
I am truly blessed to have stumbled across this place. I am new to the area and my car broke down. I Googled "automobile service" and simply picked from the list. When I told the AAA guy where I was having my car towed to he said "Oh, he's good. I take my vehicles to him too and I recommend him to my family and friends. He's good but he's busy. It might take him up to 2-3 days". I talked to Bob the next morning and he was a gem. He fixed my car and had it back to me by the end of THAT day!! I was so impressed by his knowledge, kindness and empathy. He even told me that he would give my car a "physical" and recommend me to someone closer to my home. Are you kidding me? Why would I go anywhere else? I'm a new loyal customer!!
Service was fast and efficient.