Reviews
Zen Massage - Huntersville
5 stars Brian M Featured review
Called and was able to get an appoint for the afternoon. Arrived and completed paperwork. Met Anna, masseuse, and discussed areas that were sore or needed attention. Outstanding deep tissue massage. Ninety (90) minutes is the way to go. She worked diligently making sure to work all of the knots out of my shoulders and back. Would highly recommend her. The ovoverall experience was great. Already scheduled for another appointment.
Zen Massage - Huntersville replied:
We're so glad you had a great experience, Brian! Thank you for coming in!
1 stars Anonymous Verified customer
Very weird technician
5 stars ZACH H Customer since 2019
Great massage with Amber! She was knowledgeable, professional and did a great job dealing with my various issues. I would give her my highest recommendation!
5 stars Sophia B Customer since 2016
I truly enjoyed my massage with Amber. She made me feel comfortable. She also provided me tips on stretching.
2 stars Anonymous Verified customer
My experience is usually wonderful. However, my last visit was not relaxing at all. The level of noise from the tenants beside the facility was very distracting. I believe they had forgotten they were located beside a massage therapy spa. The lady providing my service (Amy) was very apologetic and told the front receptionist what was happening. The receptionist was suppose to place a note underneath the door of the place causing the disruption. I'm not sure if she had done so, considering it seemed to had gotten worst. As mentioned, I usually have a great experience at this location, but this particular Sunday was the worst experience I ever had at Zens.
5 stars Anonymous Verified customer
wonderful experience
5 stars Alicia C Customer since 2011
Excellent experience. My masseuse was very experienced and it showed in his work. I was treated to relaxing music while he worked diligently on all of my troubled areas. I left feeling focused, energized and pain free. So glad I took the time to invest in my health!
5 stars Anonymous Verified customer
Amy does excellent work. She checked in with me and provided me with exactly the massage I needed.
5 stars Anonymous Verified customer
Very professional, very relaxing, very enjoyable. Amber did a great job of relaxing muscles without going too deep and she offered suggestions for some areas needing continued attention, which I took ast a sincere concern for my wellbeing.
I've always had good experiences at Zen and this was no exception.
5 stars Ashley L Customer since 2011
Ling was amazing! Great deep tissue.
3 stars Jason A Customer since 2011
The massage and therapist was fantastic. The checkout process was not very good and thorough. I booked a 60 minute massage and they made it 90 without telling me and I had to pay an unexpected amount more afterwards. I had a pre paid certificate for a Swedish massage that I paid for awhile ago and upgraded it for $ 10 more and paid that before I went in. Once I got ready to leave the front desk informed me about owing more and I did not want to start an argument in front of customers or therapists. I think that both the receptionist and massage therapist need to confirm with the customer before things are started. When your getting a massage there is no clock to look at. I am having second thoughts about coming back for any future business due to this.