Reviews

WilliamSmith Fireplaces & Home Accents

5 stars Customer since 2016

Very nice fireplace looks and works great

5 stars Customer since 2016

Excellent service and always on time.

5 stars Verified customer

WilliamSmith installed 6 gas fireplace sets for us, and the service and courtesy were flawless. We had a couple of start up issues which were immediately addressed in a follow up call. We recommend their services to all who are considering gas log fireplaces.

5 stars Customer since 2011

Our serviceman had been here before and was familiar with the unit we bought from you 5 years ago.

He was prompt, courteous, upbeat and efficient. Perfect person for the job. A 6th star for Outstanding.

Norm Smith

5 stars Customer since 2016

Awesome service from choosing the right gas logs, to installation, to hands-on instruction!

5 stars Customer since 2015

Thanks for repairing my gas logs. Works great now,

5 stars Verified customer

On time and well done

5 stars Customer since 2016

Efficient, courteous and on time

5 stars Customer since 2015

Always timely and professional. Was able to fix the problem and had the part in his truck. Thanks so much.

Lisa Crowley

General Manager

5 stars Customer since 2016

The in-store presentation was very informative and showed us the difference of each of the gas fireplace log sets that we were interested in. We made the selection and placed an order. A scheduled installation date was selected, then days later received a reminder call that the set was in and the installer would be at our home the following day at 8:00. He was actually early, was very neat and completed the installation in a timely manner, and finished by giving detailed operating instructions (plus the manuals) and answered all questions. Very professional!