5 stars Jill K Featured review
The staff is prompt and friendly.
I love that you send pictures during the week when I board my pet.
Overall I know my pet is in great hands when he is there. Love the docs, all the techs and the groomer is the best we have ever had anywhere!
Jill, thank you for the wonderful review. We are glad you enjoyed the pictures.
3 stars Anonymous Verified customer
If you don't mind dropping your animal at the door, then their covid protocols are fine. If you like to see your animal examined and have a face to face with a vet, then take your animals elsewhere. Visit also took a very lengthy time, and they were running quite late.
They seem to have increased their prices. I would recommend a quote for an annual exam cost (with all expected extras) prior to committing.
Staff remains friendly.
5 stars Anonymous Verified customer
There are many people in my older Generation who remember when businesses gave face to face Customer Service. I hope that Springhurst will never force us to go on line or use Apps to transact business. I do not believe in the technology of today as the personal face to face business of my generation led to trusted business relationships.
5 stars Denise G Verified customer
Fast in & out...they did nail trim on my shepherd just as I asked during the appointment call. Pleased!
5 stars Megan C Verified customer
The staff at Springhurst is always very helpful and Dr. Hankins does a great job of keeping up with my two dogs and their mishaps. He is readily available and makes sure they get tended to ASAP. I feel that we’re in good hands with the doctors and staff at Springhurst!
5 stars Maria / Eric J Verified customer
They make everything easier.
5 stars Cathy P Verified customer
Very efficient during Covid times
5 stars Dana & Pete L Verified customer
Simply put, the Team at Springhurst - ALL the Team, are CONSISTENTLY AWESOME in Every Respect.
5 stars Matthew M Verified customer
Great service al always!
5 stars Debbie F Verified customer
As usual everything and everyone there is excellent great care and ultimate professionals would not take my pets anywhere els
2 stars Anonymous Verified customer
I felt like I was buying a car with the "Up Sale" of services they wanted to do. The office staff had the wrong pet noted for services. I'm not sure what has happened at this facility but I'm losing faith.