Reviews
PROSPECT RIDGE VETERINARY
5 stars Sherri T Featured review
I love this place. They are so professional and kind. Treats my animals with tenderness.
PROSPECT RIDGE VETERINARY replied:
Thank you so much Sherri! We love seeing your sweet babies, and are so glad that you have entrusted us with their care.
5 stars Yaskara R Customer since 2020
Absolutely incredible! Thank you so much for taking such amazing care of our boy Cody and his fracture. As always the staff went above and beyond to make sure our boy was well taken care of.
4 stars Alisa V Customer since 2022
Such kind and help professionals. Excellent care.
5 stars Marlene K Customer since 2007
My dog felt well cared for as always. Dr Dori is efficient and knowledgeable with her care for animals. He staff is also kind and considerate.
5 stars Susan B Customer since 2021
Great service! Loved it!! So friendly, supportive and professional!
5 stars Anonymous Verified customer
Clean, spacious, excellent decor. The staff was pleasant, smart and engaging.
My only criticism: requiring me to PAY IN ADVANCE days before our actual appointment. If this was a one time requirement for a new patient, that I can understand. Otherwise it surprises me.
1 stars Little Finger John A Customer since 2020
Could not understand the vet tech at all she made my dog very nervous.
The front desk was nice but the music that was playing was very offensive and had foul language.
This music was coming from someone’s phone.
I was going to talk to the vet about everything when she called to discuss any findings. Now the new protocol for findings is a text message and never got a chance to tell her. I don’t know why things were so bad but I am rethinking if I will use them again.
PROSPECT RIDGE VETERINARY replied:
Hello Mr.Andrek, We appreciate you taking the time to leave a detailed review. We are disheartened to hear that elements of your visit were disappointing to say the least. Our goal is always provide best medicine to our patients as well as a professional and positive experience always for our pet parents! This is from start to finish. I can say the reason you did not hear from the Dr regarding the negative stool is the routine results such as those come from the technicians, but we can absolutely note that you prefer a call. Other labwork always has a discussion with the Dr. I will connect with your personally on the matter as well as speak with the Dr. about this and make this right. Thank you, Patti - Office Manager
5 stars Bridget G Customer since 2020
My Pablo is at Prospect Ridge Veterinary often due to his chronic ear infections . Pablo is blind and deaf so he is not always easy to examine. Dr.C and the vet techs are amazing with him. The front desk person is the kindness person. Everyone that works there you know it’s not a job to them but a passion. I know my Pablo is in the best care.
5 stars Hasania V Customer since 2021
Very pleasant people treated my baby little Face like royalty he found his new doctor she's great...
5 stars Anonymous Verified customer
Very professional and knowledgeable.
5 stars Jim F Customer since 2002
As usual, very easy to get a visit that fit my schedule. Going on 25 years and a few dogs ago, still have total confidence in Dr. Cap and her crew.