5 stars Candace K Featured review
It was great! The staff is very friendly, and educated. Patient with me, but also timely in seeing me and getting me out for my next appointment. They have provided vision care for my family (and extended family) for many many years! My daughter gets to be seen this Thursday for her first eye exam at age 6 years old and is very excited!
5 stars Cheryl C Customer since 2013
Excellent staff and Dr. Hilliard is amazing very thorough and personable.
5 stars Anonymous Verified customer
I have gone to Dr Hilliard for 16 years and have always experienced a professional and thorough exam. She explains what changes are needed and why.
5 stars Lissette E Customer since 2016
Super quick and easy! Great customer service!
5 stars Diana B Customer since 2017
It was excellent. I have never had such great service. The optometrist treated me very well and was very thorough and everything was explained well!
1 stars Anonymous Verified customer
Poor communication throughout visit. Dr. (Lady with brown hair) performed an unauthorized contact fitting on my 16 year old then insisted I pay $80 because it was part of the exam. Dr. Unfortunately I don't know her name because she never introduced herself at beginning of exam. After the exam she did not talk to me about my 16 year olds eye health or his diagnosis. Once he finished exam $20 copay was collected and they sent me on my way. After I left the eye center I called back to the office to inquire about the exam. I waited on hold for 5 mins and that is when the doctor finally spoke with me told me about my 16 yr olds eye visit. I explained my disappointment with communication from Doctor. she appoligized and she stated she didn't talk to me because most parents send their 16 yr old kids back by themselves. I responded to her with I expected my 16yr old to conduct his eye exam alone but as a professional she should have followed up with me (the parent) after the exam. "Most"doctors always follow up with parents after doctors visit,
4 stars Ronnie B Customer since 2007
Nice quick and professional.
5 stars Alistair H Customer since 2011
Always a good experience. Dr. Hilliard really takes her time and is so very knowledgeable. I appreciate how she explains everything to me and my son, the patient. His understanding is important to her.
5 stars Mardie J Customer since 2017
Everyone was so nice and professional. Happy that I came.
5 stars Anonymous Verified customer
I give a rating of 5 stars. The employees are great at what they do. Each one who assisted me made sure I was satisfied. They gave very good customer service. I was not treated as a number, but as a customer.
5 stars Dennis E Customer since 2007
Whole experience was extremely smooth.