5 stars holt H Featured review
Excellent job with the installation.
The only thing i would say is that the installers were not versed on how to configure the wifi for the door opener. they stated that i needed to buy another piece of equipment. I read the instructions and had both doors working in 30 min using the MYQ app on my phone. I can open or close the doors and get alerts if i forget to close the door. This is an important function in today's world, people want to be able to control devices using their smartphone.
Perhaps a training session for your installers.
but overall excellent!!
Thank you for this feedback It is helpful for us to be sure we are on the right track. We will be sure to review this with our technicians at our next meeting!
5 stars JACKIE & ZEB B Customer since 2018
Fantastic company that does a wonderful job. I have been happy with any interaction I have had with them.
5 stars ROSS B Customer since 2018
One of the best companies i have ever dealt with. From our initial visit through installation it was professionally done. Joe in sales was a pleasure to work with and made sure we got what we wanted. Spent a lot of time with us. The installers, lead by Arron, were great. Could not recommend any more highly.
5 stars JAY & SUE S Customer since 2019
We met with Ron Cadran about a commercial door repair one afternoon, it was repaired the next morning with all new parts. Great service!!!
5 stars Fred K Customer since 2019
Professional service from quote inspection to job completion. You guys are GREAT!
3 stars Anonymous Verified customer
Thank you for replacing the door panel. Only suggestion would be that there where no communications with me on the wait time for the panel to come in. They also showed up and replaced and I had no idea. Just those two minor things.
5 stars MARLENE L Customer since 2018
The second person that came to fix the door was very professional and fixed the door correctly
5 stars DEANNA S Customer since 2018
Arrived on time and fixed the door in 10 minutes.
5 stars Julie T Customer since 2019
PDQ was easy to reach and schedule an appointment. The tech was prompt courteous and knowledgeable.
2 stars TRISH C Customer since 2003
They did a great job installing a. new door opener. However, I was unavailable when someone came to check it out, my son was home when they came to see why my old one wasn't working and they were there for approximately 30 seconds, looked at it blinking, and told him that they can already tell it needs to be replaced. The last time they came out to service a door for me, the tech was amazing. He looked at the opener thoroughly and told us what the issue was, we ended up buying parts for it and fixing it ourselves. I am less than thrilled that this tech didn't do a thing to check the old opener. I am not sure I will ever call back again, or I will definitely make sure I am home and have the technician actually look at the unit the next time around.
1 stars Anonymous Verified customer
Vance and his helper were great and the job was done to perfection. Thank you