Reviews

Megan DiMartino

2 stars Customer since 2020

The front staff was great. Very professional, sweet and attentive. The lady that did my scrub was very friendly, nice and professional. After such great treatment, I expected a fantastic massage, however I was really not impressed. I could tell that the massage therapist did not read my intake form because I was specific about why I was there and that I did not want my head or face touched which she tried to do anyway. She didn't speak to me when I came in to the room except to tell me to lay face down and throughout the massage never asked about the pressure I would like or not like, any areas that I would like to focus on, etc. At one point she was massaging an area that was painful and even though I said that it was painful she continued to massage the area with the same amount of pressure. As she moved on tho my neck, head and face and I asked her not to massage my scalp or face, she abruptly stopped everything and said "then you're done". I was never even offered water after the massage even though the massage therapist was waiting outside the door for me to leave. It was a very disappointing experience for the amount of money I paid.

5 stars Verified customer

Beautiful experience!

Megan DiMartino replied:

Thank you for sharing your experience with us! We hope to serve you again soon.

-HALINA Staff

5 stars Customer since 2020

Skin treatments based on research delivered in a nurturing environment that is clean, safe and harmonious. Beautiful!!

5 stars Customer since 2020

Wonderful massage

Megan DiMartino replied:

Thank you Kathleen for sharing your experience with us! We hope to serve you again soon.

-HALINA Staff

5 stars Customer since 2015

The entire staff was very friendly and professional. Left feeling refreshed and up beat. Very glad I made the appointment at Novita.

Megan DiMartino replied:

Thank you Meredith for sharing your experience with us! We hope to serve you again soon.

-HALINA Staff

5 stars Customer since 2020

Sara was great in helping me purchase professional products. Thank you!!

Megan DiMartino replied:

Thank you Jane! It was a true pleasure helping you with your order.

-HALINA Staff

5 stars Customer since 2017

Gigi is the best. She always pays attention to individual needs. Her facials are amazing.

Megan DiMartino replied:

Thank you Sue for sharing your experience with us! We hope to serve you again soon.

-HALINA Staff

5 stars Customer since 2020

Bridget is awesome, I'm coming back. The staff is great!!!

Megan DiMartino replied:

Thank you Carolyne for sharing your experience with us! We hope to serve you again soon.

-Halina Staff

5 stars Customer since 2020

Excellence in treatment, products, safety and business processes. The facial treatment reduced stress. I feel well cared for too. The session helped me to understand the steps I need for a better skin regain that is healthy. I look forward to my education on additional treatments and best products.

Megan DiMartino replied:

Thank you Maureen for sharing your experience with us! It was a true pleasure having you as our guest. We look forward to your next appointment.

-Halina Spa Staff

5 stars Customer since 2017

My masseuse was very competent. She made me feel comfortable right away. It was the best massage I’ve ever had! I only wish I could’ve used the steam room but I understand why it’s closed due to Covid.

Megan DiMartino replied:

Thank you Elena for sharing your experience with us at Halina on the Square! We hope to serve you again soon- and hope our steam room will be back in running.

-Halina on the Square