Reviews

Lovato Eyecare

1 stars Verified customer

The website lists a phone number that apparently is for a different doctors office. I scheduled an appointment. I arrive for my appointment, and they told me I was not on the books. When I showed reception the number I called, they told me that there was a mistake on the website. The mistake was going there! Is there a zero stars? Would not even work me in, after my inconvenience.

1 stars Verified customer

I ordered a pair of exoensive eyewear. I was told 10 to 14 days they would be ready, On the 13th day I called only to find out there was a mistake and the glasses were never ordered! I left a voicemal for the manager, and was never called back. After over a month, I finally got a refund. Super upsetting as I needed them for an exam I was taking, and had to wear an old pair I could barely see with.

2 stars Verified customer

I felt extremley rushed for my vision test. I didnt get any clear answers for my initial problem. The optical store was dead inside, but I still had to wait 20 minutes to look at some frames. The woman there was talking to another employee.

1 stars Verified customer

The optical store is way over priced. The staff is not very knowledgeable . The quality took a dive apparently a few years back. I thought I would give it another chance,but it wasnt worth it.

4 stars Customer since 2011

I had a good experience at lovato eye care its just really expencive for contacts

5 stars Customer since 2016

I received prompt and friendly service and was on my way in no time.

5 stars Customer since 2011

Excellent care as always. Staff was friendly, efficient. The good medical care I've always received from Lovato Eyecare.

5 stars Verified customer

I was treated very professionally. I was able to get appointments within very reasonable time frame. Their work was excellent. They did not try to sell me things I did not need. My last Doctor said I needed glasses, turns out I don't. They were very honest and professional.

5 stars Customer since 2016

This was just a follow-up visit, a week after cataract surgery. I will take another opportunity to compliment Dr. Lovato and the entire team. The results of the surgery were above expectations. I had ZERO pain, discomfort or itching from the moment that I left the surgery center. I am so excited about getting my second eye done. I can hardly wait.

5 stars Customer since 2017

Very friendly courteous staff.