Reviews

European Skincare & Med Spa

5 stars Verified customer

Felt very comfortable.

5 stars Customer since 2020

Nicole always does a great job with my injections! Always super nice and makes me laught

3 stars Customer since 2022

I scheduled a C spa treatment facial. I was greeted by Amber as usual for the past 2 years and proceeded to undergo the treatment. Since I've had only the C spa treatment, We were well past the middle of the procedure when I realized that one specific treatment was missing. I was surprised when Amber completed things and raised my position to signal completion.. Whoever took my call to schedule had scheduled a deep cleansing and not the C spa.as I requested. It was further validated when I checked out to find that my usual total of $160 was half that amount. I am not pleased because I will be traveling the first week in May. I came in for the C spa this week because I wanted to allow 2weeks for the full effects but that is not happening. I inquired at the desk upon check out but decided to voice my complaint through feedback and a follow up call. I may be able to juggle things this week to come back (again) for a C spa but that is a huge inconvenience. I was not even aware of a deep cleansing and my records will indicate that with the exception of one time I got a blue peel, I have always requested a C spa because I have issues with pigmentation build up. I think I am owed some type of discount for my next service since the error happened on ESMS's end.. I have been a customer for at least 2 years and have always enjoyed the service. My appointment Friday was less than disappointing due t this booking error. If by chance I am able to work in another time this upcoming week, I believe I should be compensated with some type of discount for the inconvenience.

5 stars Customer since 2024

Amber was very professional and did a great job on my facial. My skin felt so much better when I left.

5 stars Customer since 2020

From the moment I stepped into your spa to when I left, I was treated with great care and respect. My aesthetician, Valeria is always professional and caring in her services.

5 stars Customer since 2021

Claudia is amazing. Very thorough and professional and I always leave feeling like I got exactly what I wanted.

5 stars Customer since 2020

Absolutely wonderful, relaxing, refreshing!

5 stars Verified customer

Thank you for my mini retreat and spring cleaning my face! =)

5 stars Verified customer

I had a pixel laser appointment with Rachel and it was great. Rachel is extremely knowledgeable and very outgoing.

5 stars Customer since 2021

Nicole was wonderful and very knowledgeable!