2 stars Anonymous Featured review
We were welcomed upon arrival by the front desk girl, but my massage therapist, Natalie, was very crude. She was dressed to run errands at Wal-mart with flip flops, a head band, and yoga style pants. She did not smile and try to be friendly. I felt like she barked questions at me and did not smile at all. When she put the relaxing cd in, the music did not have the intended affect. She told me I had a bump on my neck and I should get it checked out by my doctor. This comment was not done in a friendly manner, but a negative belittling manner. I gave her a tip because I figured she obviously didn't want to be at work on a Saturday morning at 9:30am, but she thought I should be thankful she showed up.
I am so sorry you had an unpleasant experience. This matter has been addressed internally. I am offering you another massage with either Kim or Devon at your convenience. Again, please accept our apology as a relaxed experience is our #1 goal for our customers. Thank you for bringing this to our attention. Sincerely, Becky Brandt, Owner, Escape Spa
5 stars ASHLEY O Customer since 2017
I throughly enjoyed my massage with Kim.
5 stars Anonymous Verified customer
Kayla was amazing! She made my first Brazilian experience the best it could be! I will continue to recommend her to everyone!!!!
5 stars THERESA F Customer since 2007
Surroundings were warm and welcoming and staff was wonderful to work with
5 stars NICOLE O Customer since 2018
Got my nails done with Sarah and she was awesome! Great quality and very friendly and personable. Will definitely have her do my nails again soon!
3 stars CASSIE S Customer since 2018
Did great with pressure but was not impressed with cupping it is a great method of relieving pain and muscles read up more on it and the placement was good but not for that amount of time
1 stars HANNAH W Customer since 2018
I got an hour massage. It wasntrelaxing because I could hear all the ladies laughing and talking the whole time.
5 stars CATHERINE M Customer since 2017
Great Service
5 stars Anonymous Verified customer
It was great
5 stars DEB N Customer since 2007
I always enjoy a pedicure at Escape! Cindy and Sarah do a great job! I look forward to each appointment!
5 stars Anonymous Verified customer
The staff was extremely friendly and helpful. They made the experience wonderful.