2 stars Anonymous Featured review
I noticed that pillow case was used and I found a hair on the paper cover the chair. This made me question the cleanliness and sterile environment necessary for accessing ports or other IVs.
Port had more bleeding than usual which I was told was normal. Two days later port catheter is red. I'm now worried about infection or damage to catheter and bleeding.I'm going to doctor tomorrow.
Dear Anonymous,
First we would like to say we appreciate your business and in no way did we get the impression that you were dissatisfied with your services. All of our equipment that is used are disinfected after each use. All pillowcases are disposal and covered with a new paper pad after each patient. If at anytime you were concerned about the cleanliness of products used, we would have been more than happy to change it out for you. Our products used for port access are sterile. The nurse practitioner reached out to you promptly about your concerns of redness and/or bleeding via voicemail. Because we did not hear from you, we felt your concerns had been met. Again, we thank you for your feedback and we are always hear if you have any additional questions or concerns.
Best Regards,
Infuze MD
5 stars Melissa L Customer since 2017
Excellent service.
4 stars Anonymous Verified customer
Get more nurses...you are spread thin....
Thank you for your input. We are in the process of screening additional nurses and admin staff.
5 stars Anonymous Verified customer
Nice place! I love the ambiance of the room, the employees are attentive and courteous
5 stars Cielo P Customer since 2018
Highly recommend! INFUSE MD, just go to find out they can help you...
5 stars Anonymous Verified customer
From front staff to Dr. A herself, all were amazingly kind and patient with me. This was only my first appointment, yet felt very comfortable and safe under the guidance of Dr. A. Will definitely be back again for several more visits!
5 stars Rithy U Customer since 2019
Excellent, friendly
5 stars Maria P Customer since 2019
friendly staff and very clean place .
5 stars Maria P Customer since 2019
very clean place and the staff are extremely friendly
5 stars Debra W Customer since 2019
My experience has been a good one at the clinic. Everyone was nice and friendly. My privacy was respected.
5 stars Ann S Customer since 2019
The doctor is very knowledgeable and I got a good treatment.