Reviews

diPietro Todd - Pacific Heights

3 stars Customer since 2018

Shelby Cowell is a fantastic colorist and someone I trust with my hair care; this review is not about her specifically. With regard to diPietro Todd - Pac Heights, the appointment booking process is painful and frustrating. Because I can't simply book time online, I have to email back and forth with someone, it takes days (and in my most recent case, weeks) to get something on the books. Besides that, for my first appointment, I was told Shelby had a two times available and was asked to choose one, so I wrote back my choice to confirm. I showed up for the appointment and was told it's not confirmed until I receive an email back again confirming. This is a terrible system. I did let Shelby know and she ended up confirming directly with me instead, and following that appointment, I booked with the receptionist in person at the salon to avoid the whole process. Lastly, I realize that color correction is expensive as are great blonde highlights (which Shelby does phenomenally) however, my total cost for color correction, full head highlight, and tip was $850. That is outrageous. Overall, Shelby is great so I will come see her again, but I have not had a positive experience interacting with diPietro Todd - Pac Heights.

5 stars Verified customer

Great color. Very fast service. Great assistant blow dry at the end!

5 stars Verified customer

Kris is a total pro at cutting hair! Very precise and makes sure every last strand is correct to give a haircut thatcladt weeks if not a few months and still looks great!

5 stars Customer since 2018

Loved that she finished the cut with dry cutting. My hair looked exactly as I wanted it.

5 stars Customer since 2018

Andy is amazingly talented, warm and kind. He listens and makes great recommendations.

5 stars Verified customer

Color looks AMAZING

3 stars Verified customer

this review is for the salon service, not Michelle's! I understand color clients are not guaranteed a blow dry, with the price you pay for a color this should be revisited. After spending $300, it would be nice to not have to wait another 20 minutes for a blow dry. Additionally, the assistant started my blow dry yesterday and after 5 minutes, she stopped and went to do a shampoo/condition for another client, mid-dry. my hair was left to air dry for 15 minutes before i finally just finished it on my own.

5 stars Customer since 2018

Amazing energy, clearly a super talented hairdresser.

5 stars Customer since 2016

Phillip is always amazing. He is a master at hair color. Always so fun and cheerful and gave me an amazing blowout as well. Always such a joy to see him

5 stars Customer since 2016

Philip always is so attentive and takes such good care of my hair. He makes great recommendations and is so incredibly thoughtful and calming when I am coming off of a stressful week at work. I so appreciate not having to worry ever about how great my hair will come out under his care. It's a transformative experience!