Hi..I have been to your salon for nail services which I enjoyed. Today I decided to get my hair cut. I come to an Aveda Salon partly for the experience. My stylist tried to be accommodating but it was obvious that she was inexperienced. The scalp massage was not what I have experienced at other Aveda salons, the shampoo chair was uncomfortable,my hair got painfully tangled in the brush three times, etc. I was offered tea,but the cup was clearly dirty.
Not the best experience I have had in a salon.
My first experience at Copperfalls was mostly satisfying! I have used Aveda products for years and love them!!! The staff also made me feel really welcome, and they did a good job of providing a tour of their spa amenities. While my massage was quite relaxing... I didn't receive as much focus on the needed areas for my bad back as explained to my therapist. It is my guess that they use a certain "routine" for the various massages, and the therapist fell into that instead of what I asked her to focus on.
My husband and I travel often to various resorts and typically enjoy a massage while vacationing. Overall, considering this is a smaller, local spa....I would rank them above average for what they offer. :)
Great haircut. Tawnya fixed my mess of a haircut! Love it.
I always have a wonderful experience at Copperfalls, and this visit was no exception. I booked leg waxing with Erin, and she did a fantastic job, as always! Erin is absolutely the best at getting every single hair, and the wax she uses is luxurious, not your common every day wax found at other salons, definitely worth paying a little extra.
Great friendly service! Made me feel comfortable amd relaxed!
Tammy was awesome as usual, she will be greatly missed.