Reviews

East Boston Animal Hospital

4 stars Verified customer

I called for an appointment. They were able to see me the next day. I didn’t have to wait long before the doctor had seen my cat. Everyone was friendly and accommodating. The only issue was that the person at the front desk said the test that was sent out to the lab would be ready on Monday. It didn’t get back till Friday. I knew it wouldn’t be ready by Monday. They should be knowledgeable to give the correct information .

I called on Thursday to check on the test and update my cat’s condition. I was told the doctor would call back. He did not.

Don’t tell someone something that is not followed through.

I had commented before on the cleanliness of the office.

I was glad to see some improvement.

4 stars Customer since 2021

the doctors are very efficient and friendly and they know how to treat pets. In my opinion I think it would be very good to have more information in Spanish. in eastboston 70% are Hispanic I think that would be a great help .. thank you very much

5 stars Customer since 2021

Great 1st time experience

5 stars Customer since 2021

Let me first start by saying..

Customer service was great.

I definitely give them a 5 star.

Unlike my other vet who I’ve been with for eight years..

I have an 8 year old beagle who ate something he should not have.

I called my vet.

I could not get an appointment with my vet who I’ve been with for a long time.

So I walked in with my dog without an appointment at 9 o’clock when they opened to see if they would have any time for him.

Within two hours I was seeing the vet..

I am definitely leaving my previous vet and will be going to East Boston animal hospital for now on.

Thank you

1 stars Verified customer

Over priced

1 stars Verified customer

Unprofessional, rude, horrible standard of care

5 stars Customer since 2021

They were more than accommodating for me during Thanksgiving week. I started with an emergency with one pet the day after Thanksgiving and they squeezed me in. Then the next week, both my animals unexpectedly needed to be seen on the same day. The front desk and the vet were incredible and fit me in, and my animals both received great care. I am very grateful for their help and will routinely use them as a vet moving forward.

5 stars Customer since 2021

Helpful caring and considerate

5 stars Customer since 2021

I was very nervous for my cats visit since it was his first time at the vet but thankfully the doctor and the assistant treated him super good and were kind to me and my cat.

5 stars Customer since 2021

Appointment started on time and the doctor was very nice and answered all my questions


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