Reviews

Aire Serv of Central Rhode Island

5 stars Customer since 2016

the rep. came on time started right away and did what he came to do .Very friendly and knew his job. As for what he did ,I,m not a furnace guy so I guess he did all that he was suppose to do

1 stars Customer since 2015

They give you one price when you call to make the appointment and then when they get to your house and don't actually have the parts to fix it and they charge you $253. very very overpriced. not very happy with my service. the tech was very nice and helpful.

Aire Serv of Central Rhode Island replied:

Thank you for the review and the feedback to make us better, We are soory you had a bad experience with price, thank you for discussing with our office manager your concerns and we wwere happy to adjust the pricing given the circumstances. We unfortunatly can't carry all parts for all brands. I will pass along your kind words about our tech Steve, we are glad he represents the company well. If you have any other concerns feel free to call me direct..Russell

5 stars Verified customer

The service men you had come to my residence were extremely professional. Any questions I asked, they provided me with answers. The last gentleman that was here even traveled to get the part I needed for my furnace. Thank you for you for great service. You gained yourself s new customer.

Aire Serv of Central Rhode Island replied:

Thank you for your kind words and sharing your experience, we will pass along the praise for the tech..they love to hear it and deserve it as well...

5 stars Customer since 2015

Excellent job repairing my HVAC system.

Aire Serv of Central Rhode Island replied:

Thank you so much for leaving us a review, we appreciate valuble input to help us grow and exceed the expectations of our customers.

5 stars Customer since 2016

The gentleman was knowledgeable and very professional.

I also felt safe having him in my home.

Aire Serv of Central Rhode Island replied:

Thank you so much for sharing your experience. We are happy that you felt safe.

5 stars Customer since 2015

On time, very knowledgeable and considerate. Pricing is reasonable.

Aire Serv of Central Rhode Island replied:

THNAK YOU VERY MUCH!!

1 stars Customer since 2015

Prices and quality of performance rank among the lowest of any service company I have ever used.

Had to replace one of my A/C compressors just after it shorted out after being "serviced"...at 1/2 your quoted price. Second compressor was packed with leaves.

Also has RISE in to check CO emissions you declared dangerous. Readings were ZERO at every test location. They also declared mt furnace fully operational with no replacement recommended like your company did.

I was also treated rudely on the phone when reporting this.

Goodbye!!!!

5 stars Verified customer

Great service. They go above and beyond.. I was so pleased!

5 stars Verified customer

Technician showed up on time and went right to work. He filled me on the condition of my furnace and made a few recommendations. He was friendly and professional. This is the 3rd or 4th time I have had Aire Serv and it is always a good experience.

Aire Serv of Central Rhode Island replied:

Thanks, for your continued loyalty we are glad to be of service. Thanks for the kind words , we will pass this praise along to our tech.

5 stars Customer since 2015

Right on time. Friendly, knowledgeable and thorough serviceman. Fixed my heating issue quickly and showed me potential other issues with my furnace that could cause future problems. Glad I decided to use Aire Service of RI!

Aire Serv of Central Rhode Island replied:

Thanks for your review, We hope to be of service to you in the future.