Great visit. Very professional .
The services provided by Dr. Cheryl Ervin and the staff at the appointment counter was very professional and inviting. The quick and thorough service was appreciated. However, when I took my son to select two pairs of eye glasses the staff in the eye glass department completely ignored us. My sons and I walked directly to the desk after completing the copay transaction for the optical exam and we stood there for several minutes. Two workers walked inside of the enclosure of the desk and neither acknowledged us. I, Ms. Inman, made eye contact with both workers and asked if one of them were available and neither responded. A lady already sitting at a table with a customer acknowledged us and said she would assist after she was done. I left with my children. The actions of those other two employees showed they could care less about my business.
Dr. Buck listened to my concerns and they were addressed during the exam. Results of pressure tests and such were discussed and explained.
Friendly staff. Time efficient and thorough exam.
My visit was very pleasant and each staff member was very efficient.
This is my second year to go to Master Eye Associates and I had another great experience. The service was thorough and they helped me understand what exactly was going on with my vision and provided great service.