Always a relaxing and happy experience.
As always, my experienc is always great at ILO. I have been going to ILO since 1986 and the majority of the staff have been there all that time as well. That alone says a lot about the owners when the staff remains! Everyone is professional, curtious, and exceptional in their areas of expertise, from mani-pedis to color, cut, and finish! ILO is the best.
I recommend ILO to all my friends.
I always enjoy my afternoons at ILO.
Robert is so good -- he cuts my son's hair, and it always looks fantastic & grows out beautifully.
Ertan is a genius.
I always enjoy my time at Ilo w/ Laurent, Kim and others. It is s very special experience for me.
Great salon. Talented and wonderful people. Good desk support and shampoo attendents. Wonderful head massage. Haircuts very expensive. Color reasonably priced.
For $300 I had my hair turned hot orange. Not worth it. Calling as soon as they open to have it fixed!!!!!
Great results - color and cut. Exactly what I asked for but better
My apt on June 10th turned into a disaster. I drive from Annapolis to DC every 8 weeks.My colorist worked his magic first. Stylist second.. Always a back to back apt. It is my day relaxing. Afterward I visit my grandchildren close by.
My colorist approached me after his part was done indicating a hick up in my appointment. I was MOVED back to wait for TWO clients to get their hair done. My schedule was completely ruined. I had to cancel my afternoon visit with my grandchildren.
My daughter recommended me to ILO as an outstanding salon. I have never been treated so poorly.
Store manager came to explain trying to appease my anger and disappoint.
The owner would not offer even an apology.
So, I had no compensation for the time lost. Sad memories of what could have been a happy day.
Kim did my color and totally got what I wanted to do. She took the time to ask me what I wanted to do and then spent the time to further understand. She was attentive and fun to chat with. Maribel, one of the assistants, was so lovely. Johnathan cut my hair and rocked it! I didn't want a lot taken off, just what needed to in order to get it looking and feeling healthy. He framed my face and is the only hair dresser who blow dryed my hair and didn't make it flat! Overall, fabulous experience at Ilo. I will definitely be going back.