My highlights came out too light, and they offered a free gloss to get them back darker.
Service was fabulous as usual!
I had a bad experience after my hair was colored. Since my normal stylist was out, I was assigned someone else who never came to blow dry my hair after it was colored, I waited approximately 40 minutes despite having multiple people check in on me to have my hair partially blown out. The front desk took off the cost of the blow dry, which was included, but really more should have been done.
The stylist is excellent. The salon is attractive, clean, and the staff friendly. Appointments are on time, and there is no waiting. It is a pleasure to go there, and my husband loves the way my hair looks.
Troy gave me perfectly natural looking baby- blond highlights. Not brassy at all. And I was in- and out in under 2 hours, including a fab haircut from Patricia. Thank you, Troy and Patricia!!!
Gary and Kim are my regulars and they are top professionals. Gary as a stylist and color consultant specialist is the best. Kim is the best colorist I have ever had. This was a reschedule with Kim. She is always so accommodating.
Had a blow out with Jonathan and he always does a super job with a smile.
It's always an A-1 experience when I come to ILO.
you're ALWAYS great !!! thanks
Been coming to Ilo for 38 years?.(before it was even an Ilo) Have known Terry, Gary and Evelyn since our daughter was 2 and got her
first haircut. (She is now 40 and she still comes) Need I say more.
Everyone is welcoming, superbly competent in all services
Super salon - on time, polite, listened to individual needs, professional! Highly recommend!