Always very professional friendly and attentive
Wonderful salon with a superb owner!
Sue did an amazing job with my color as always!
Simi is wonderful! She made great suggestions and my hair came out great! I will definitely be back!
As always, Sue listened to my wishes and did a beautiful job of my color and cut, with no delays or inconveniences. The salon is bright and comfortable and everyone who works there is friendly and professional.
Encore is a wonderful salon! I love the atmosphere there. The entire staff is super friendly. Hedieh is an awesome hairdresser and I love what she did with my hair!
I love my stylist, and she's game for anything, but I either leave too blonde or too brunette. They tell me that my hair will change in a few weeks after I wash it. It's irritating to pay for hair that has to wash out.
Everyone works together to make sure you are comfortable. Colorists are the BEST. Such a great find. From the minute you walk in the door you feel welcome. Very clean!
Upon having my hair toned, trimmed and styled I later attended a function that evening. My long time girlfriend, her husband and son all made mention of my hair. My daily hair is natural and curly but changing it up with a blow dry to make it straight and a few curls with the iron is fun to.do. My stylist made me a focus at the event and everyone that knew me loved my hair. Thank you Cindy!
Lisa is great - never pushy with adding additional services and always running on time.
Happy atmosphere . Wonderful shampoo and massage. Fernanda does a great job and always knows what I want.
I had asked Lisa B to give me pale pink color highlights but it was left on too long so it came out as a dark rose - a color I specifically told her I didn't want. In addition to getting the wrong color, the rose pink does not go all the way to the scalp so I have a 1/4" of blond before the rose color starts. This wouldn't be a big deal but it's in the front and is very noticeable when my hair is pulled back which is most of the time. She knew I wasn't happy and instead of talking to me about it, I was completely ignored and no apologies were made. To be treated like that after going to her for several years was upsetting. This isn't the first time my color has come out wrong but it is the last time. My mom was also going to her but is moving on with me because despite my mom's best efforts to explain how she wanted her hair cut, Lisa was not able to execute her vision. It's unfortunate because all the other staff and Melissa at the front desk were very nice to work with.