Brown Aveda Institute - Rocky River

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91.1% of customers would refer friends and family to us.

I love my new hair color and low lights. My stylist was great working with me and giving great feedback.

Brown Aveda Institute - Rocky River 5.0
2548 reviews
  • 5.0
1645 reviews
  • 4.0
443 reviews
  • 3.0
201 reviews
  • 2.0
132 reviews
  • 1.0
127 reviews

Page: 1 2 3 4 ... 255 Sort Reviews by: Date or Rating
  • 5.0
great experience!
Brown Aveda Institute - Rocky River

my stylist Brooke was great! all the girls in the class were helpful and encouraging of each other too! I would recommend to anyone!

- 4 years ago

  • 3.0
I felt like the student did a good job and was knowledgeable. I am not sure I would go back though. The chairs were very uncomfortable. The foot bath was a portable one that doesn't lock very well so it slides forward. I actually hurt my foot trying to scoot up in the chair. Tuesday floor was wet and my door slipped and hit the side of the foot bath. It was swollen and purple. They filled out an incident report. I was upset that I wasn't offered anything because of this. I really hurt my foot and cannot wear a shoe. I am considering seeing my doctor if it doesn't improve. I wasn't offered a discount or a free product or anything. I am not sure how I feel about that. So unless they improve the equipment I won't be returning.
Brown Aveda Institute - Rocky River

I felt like the student did a good job and was knowledgeable. I am not sure I would go back though. The chairs were very uncomfortable. The foot bath was a portable one that doesn't lock very well so it slides forward. I actually hurt my foot trying to scoot up in the chair. Tuesday floor was wet and my door slipped and hit the side of the foot bath. It was swollen and purple. They filled out an incident report. I was upset that I wasn't offered anything because of this. I really hurt my foot and cannot wear a shoe. I am considering seeing my doctor if it doesn't improve. I wasn't offered a discount or a free product or anything. I am not sure how I feel about that. So unless they improve the equipment I won't be returning.

- 7 days ago

  • 4.0
I've had one bad experience with a young lady who decided to get a little too creative with my hair color. The salon bent over backwards to correct the problem.
Brown Aveda Institute - Rocky River

I've had one bad experience with a young lady who decided to get a little too creative with my hair color. The salon bent over backwards to correct the problem.

- 10 days ago

  • 5.0
Was very awesome. Lover it. A slit firmer might be nice, not to firm though
Brown Aveda Institute - Rocky River

Was very awesome. Lover it. A slit firmer might be nice, not to firm though

- 12 days ago

  • 5.0
Great, friendly service!
Brown Aveda Institute - Rocky River

Great, friendly service!

- 17 days ago

  • 5.0
Amazing
Brown Aveda Institute - Rocky River

Amazing

- 17 days ago

  • 3.0
They came to get me 30 min after the start of my appointment. I was told my appointment would be two hours and it was 3 hours, this was with opting out on styling my hair and make up touch up because it took so long. It was my first time there and I was only the 2nd client the student had ever had. She lacked confidence and the instructors had to fix my hair every check.
Brown Aveda Institute - Rocky River

They came to get me 30 min after the start of my appointment. I was told my appointment would be two hours and it was 3 hours, this was with opting out on styling my hair and make up touch up because it took so long. It was my first time there and I was only the 2nd client the student had ever had. She lacked confidence and the instructors had to fix my hair every check.

- 18 days ago

  • 5.0
Very nice relaxing environment and excellent products. Students are knowledgeable and helpful with products.
Brown Aveda Institute - Rocky River

Very nice relaxing environment and excellent products. Students are knowledgeable and helpful with products.

- 18 days ago

  • 5.0
Janet was phenomenal! Great personality, very professional, and did great work.
Brown Aveda Institute - Rocky River

Janet was phenomenal! Great personality, very professional, and did great work.

- 19 days ago

  • 2.0
The girl that "took care of me" was less than helpful. She was almost annoyed I was there. I will go back because I love Aveda....just not fun shopping experience...and spent $120.
Brown Aveda Institute - Rocky River

The girl that "took care of me" was less than helpful. She was almost annoyed I was there. I will go back because I love Aveda....just not fun shopping experience...and spent $120.

- 20 days ago

  • 4.0
The pedicure I received was very good. Everyone was professional and treated me great.
Brown Aveda Institute - Rocky River

The pedicure I received was very good. Everyone was professional and treated me great.

- 20 days ago

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Quick Facts

Brown Aveda Institute - Rocky River

19336 Detroit Rd Rocky RiverOH 44116
(440) 255-9494

Hours:
Mon, Sun: Closed,
Tue, Fri: 9:00 AM - 5:00 PM,
Wed - Thu: 9:00 AM - 9:00 PM,
Sat: 8:30 AM - 5:00 PM
Services Offered:
Aveda Concept Salon, Blow dry - styling, Facials, Facials - Aveda, Hair Treatment, Haircut - Men's Cut, Haircut - Women's Cut, Keratin Straightening Treatment, Makeup, Massage, Men's Services, Nails - Manicures, Nails - Pedicures, Pure Privilege, Styling - Styles, Styling - Updos, Waxing
Payment:
American Express, Cash, Check, Debit, Discover, Mastercard, PayPal, Traveler's Check, Visa
Insurance:
None
Languages:
English