This was my first time visiting the Rocky River location, my stylist was Corrie Smelcer, student ID 3589, and she did a phenomenal job! I will definitely come back and request her. I'm extremely happy with the results!
WOW, From the time I arrived until.I was treated like I a Queen!!! I was happy with my cut, and felt like I.was at a hogin a high end spa. BRAVO!!!!
Mariah did a great job on my hair cut. She pays great attention to detail and is very friendly.
Generally services are good, but I had a pedicure most recently and it was terrible. No buffing of the feet. The polish was applied sloppily, and the new soaker basins aren't any good. Spent most of the time trying not to push it away from me and couldn't relax. I don't think I'll be retuning for nail services.
Very thorough job
The only issue I ever have is everytime I make an appointment (including yesterday) I arrive 5 mins early and still have to wait 15-25 mins after my appointment time. other than that everything is always fantastic!
Great facial!!! She did a wonderful job!!
Everything was great!
Hailey Hughes was wonderful with me. It was a long day as a model but she was sweet, attentive and professional. I am looking forward to my next appointment.
I recieved a highlight-low light and was planning a haircut. My appointment was at 9:15. The dye didn't get washed out until 2:50. I was not allowed to leave the service area, so I was there for 6 hrs with no food or water. I declined to get the haircut at that point. It was a horrible day that I had to pay 100$ for. I was in tears by the time I left.
This is my 3rd time at Brown Aveda Institute and each time I leave more pleased. My haircut is exactly what I asked for, my stylist listened to what I wanted, knew how to accomplish it, and made it a very pleasant experience.