This was my first time visiting the Rocky River location, my stylist was Corrie Smelcer, student ID 3589, and she did a phenomenal job! I will definitely come back and request her. I'm extremely happy with the results!
Took my daughters in for services and they had a great time. The little pampering extras with the haircut were great. Worth the extra time and an enjoyable experience.
I booked appt for cut & custom foil, when I got there they said "I was marked down for cut only". I only got a cut.
Not what I asked for. I asked for silver/grey color and ended up with yelbow orange. My color wasn't done until after five. The instructor was flip inattentive and not helpful. The girl doing my hair left and two girls took over the cut. My sisters both also had their hair done the same day (they look amazing) they said the girls were making faces while they were blowing me out because of the poor color job and they never told me. I was put between two stations so that two hairdryers could reach me. This means I had no mirror. I was pushed out the door at 6:45. I did not even get to look at my hair until I got to the car mirror. The cut was wrong (but looks nice and I'm satisfied with it) and the color is horrible. My biggest problem was with the lack of instructors and their input. Not happy now I need to go get some box color and fix my hair. Instructors need to be present and honest with clients and teach their students to be honest with results.
Mariah did a great job on my hair cut. She pays great attention to detail and is very friendly.
Generally services are good, but I had a pedicure most recently and it was terrible. No buffing of the feet. The polish was applied sloppily, and the new soaker basins aren't any good. Spent most of the time trying not to push it away from me and couldn't relax. I don't think I'll be retuning for nail services.
Very thorough job
The only issue I ever have is everytime I make an appointment (including yesterday) I arrive 5 mins early and still have to wait 15-25 mins after my appointment time. other than that everything is always fantastic!
Great facial!!! She did a wonderful job!!
Everything was great!
Hailey Hughes was wonderful with me. It was a long day as a model but she was sweet, attentive and professional. I am looking forward to my next appointment.
I recieved a highlight-low light and was planning a haircut. My appointment was at 9:15. The dye didn't get washed out until 2:50. I was not allowed to leave the service area, so I was there for 6 hrs with no food or water. I declined to get the haircut at that point. It was a horrible day that I had to pay 100$ for. I was in tears by the time I left.