Brown Aveda Institute - Rocky River

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91.1% of customers would refer friends and family to us.

This was my first time visiting the Rocky River location, my stylist was Corrie Smelcer, student ID 3589, and she did a phenomenal job! I will definitely come back and request her. I'm extremely happy with the results!

Brown Aveda Institute - Rocky River 5.0
2585 reviews
  • 5.0
1660 reviews
  • 4.0
454 reviews
  • 3.0
206 reviews
  • 2.0
134 reviews
  • 1.0
131 reviews

Page: 1 2 3 4 ... 259 Sort Reviews by: Date or Rating
  • 4.5
Great manicure and haircut.
Brown Aveda Institute - Rocky River

Took my daughters in for services and they had a great time. The little pampering extras with the haircut were great. Worth the extra time and an enjoyable experience.

- 4 years ago

  • 2.0
I booked appt for cut & custom foil, when I got there they said "I was marked down for cut only". I only got a cut.
Brown Aveda Institute - Rocky River

I booked appt for cut & custom foil, when I got there they said "I was marked down for cut only". I only got a cut.

- 7 days ago

  • 3.0
Not what I asked for. I asked for silver/grey color and ended up with yelbow orange. My color wasn't done until after five. The instructor was flip inattentive and not helpful. The girl doing my hair left and two girls took over the cut. My sisters both also had their hair done the same day (they look amazing) they said the girls were making faces while they were blowing me out because of the poor color job and they never told me. I was put between two stations so that two hairdryers could reach me. This means I had no mirror. I was pushed out the door at 6:45. I did not even get to look at my hair until I got to the car mirror. The cut was wrong (but looks nice and I'm satisfied with it) and the color is horrible. My biggest problem was with the lack of instructors and their input. Not happy now I need to go get some box color and fix my hair. Instructors need to be present and honest with clients and teach their students to be honest with results.
Brown Aveda Institute - Rocky River

Not what I asked for. I asked for silver/grey color and ended up with yelbow orange. My color wasn't done until after five. The instructor was flip inattentive and not helpful. The girl doing my hair left and two girls took over the cut. My sisters both also had their hair done the same day (they look amazing) they said the girls were making faces while they were blowing me out because of the poor color job and they never told me. I was put between two stations so that two hairdryers could reach me. This means I had no mirror. I was pushed out the door at 6:45. I did not even get to look at my hair until I got to the car mirror. The cut was wrong (but looks nice and I'm satisfied with it) and the color is horrible. My biggest problem was with the lack of instructors and their input. Not happy now I need to go get some box color and fix my hair. Instructors need to be present and honest with clients and teach their students to be honest with results.

- 7 days ago

  • 5.0
Mariah did a great job on my hair cut. She pays great attention to detail and is very friendly.
Brown Aveda Institute - Rocky River

Mariah did a great job on my hair cut. She pays great attention to detail and is very friendly.

- 14 days ago

  • 4.0
Generally services are good, but I had a pedicure most recently and it was terrible. No buffing of the feet. The polish was applied sloppily, and the new soaker basins aren't any good. Spent most of the time trying not to push it away from me and couldn't relax. I don't think I'll be retuning for nail services.
Brown Aveda Institute - Rocky River

Generally services are good, but I had a pedicure most recently and it was terrible. No buffing of the feet. The polish was applied sloppily, and the new soaker basins aren't any good. Spent most of the time trying not to push it away from me and couldn't relax. I don't think I'll be retuning for nail services.

- 14 days ago

  • 4.0
Very thorough job
Brown Aveda Institute - Rocky River

Very thorough job

- 15 days ago

  • 4.0
The only issue I ever have is everytime I make an appointment (including yesterday) I arrive 5 mins early and still have to wait 15-25 mins after my appointment time. other than that everything is always fantastic!
Brown Aveda Institute - Rocky River

The only issue I ever have is everytime I make an appointment (including yesterday) I arrive 5 mins early and still have to wait 15-25 mins after my appointment time. other than that everything is always fantastic!

- 15 days ago

  • 5.0
Great facial!!! She did a wonderful job!!
Brown Aveda Institute - Rocky River

Great facial!!! She did a wonderful job!!

- 15 days ago

  • 5.0
Everything was great!
Brown Aveda Institute - Rocky River

Everything was great!

- 19 days ago

  • 5.0
Hailey Hughes was wonderful with me. It was a long day as a model but she was sweet, attentive and professional. I am looking forward to my next appointment.
Brown Aveda Institute - Rocky River

Hailey Hughes was wonderful with me. It was a long day as a model but she was sweet, attentive and professional. I am looking forward to my next appointment.

- 23 days ago

  • 1.0
I recieved a highlight-low light and was planning a haircut. My appointment was at 9:15. The dye didn't get washed out until 2:50. I was not allowed to leave the service area, so I was there for 6 hrs with no food or water. I declined to get the haircut at that point. It was a horrible day that I had to pay 100$ for. I was in tears by the time I left.
Brown Aveda Institute - Rocky River

I recieved a highlight-low light and was planning a haircut. My appointment was at 9:15. The dye didn't get washed out until 2:50. I was not allowed to leave the service area, so I was there for 6 hrs with no food or water. I declined to get the haircut at that point. It was a horrible day that I had to pay 100$ for. I was in tears by the time I left.

- 27 days ago

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Quick Facts

Brown Aveda Institute - Rocky River

19336 Detroit Rd Rocky RiverOH 44116
(440) 255-9494

Hours:
Mon, Sun: Closed,
Tue, Fri: 9:00 AM - 5:00 PM,
Wed - Thu: 9:00 AM - 9:00 PM,
Sat: 8:30 AM - 5:00 PM
Services Offered:
Aveda Concept Salon, Blow dry - styling, Facials, Facials - Aveda, Hair Treatment, Haircut - Men's Cut, Haircut - Women's Cut, Keratin Straightening Treatment, Makeup, Massage, Men's Services, Nails - Manicures, Nails - Pedicures, Pure Privilege, Styling - Styles, Styling - Updos, Waxing
Payment:
American Express, Cash, Check, Debit, Discover, Mastercard, PayPal, Traveler's Check, Visa
Insurance:
None
Languages:
English