Brown Aveda Institute - Rocky River

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91.1% of customers would refer friends and family to us.

Kayla did a great job again. She has the "gift"!

Brown Aveda Institute - Rocky River 5.0
2530 reviews
  • 5.0
1633 reviews
  • 4.0
440 reviews
  • 3.0
199 reviews
  • 2.0
131 reviews
  • 1.0
127 reviews

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  • 4.0
Very Personable
Brown Aveda Institute - Rocky River

The staff was very pleasant and accommodating.
Will recommend Brown Aveda Institute to friends and family.
THANK YOU

- 4 years ago

  • 4.0
It's a great deal, and the student did a good job, but she lacked confidence in her work, seemed very distracted and was also very shy. I was there for nearly 2 hours and she hardly said a word, was constantly looking around as she was cutting my hair, and just did not seem interested in being there. I was quite pleased with the cut, but the process took very long, and I feel it was due to the student's lack of interest. While I am aware that these are students in training, most seemed very happy to be there and took pride in their work, something I wish I saw in the student that cut my hair. Though overall, I was happy with the results and will definitely be back.
Brown Aveda Institute - Rocky River

It's a great deal, and the student did a good job, but she lacked confidence in her work, seemed very distracted and was also very shy. I was there for nearly 2 hours and she hardly said a word, was constantly looking around as she was cutting my hair, and just did not seem interested in being there. I was quite pleased with the cut, but the process took very long, and I feel it was due to the student's lack of interest. While I am aware that these are students in training, most seemed very happy to be there and took pride in their work, something I wish I saw in the student that cut my hair. Though overall, I was happy with the results and will definitely be back.

- 10 days ago

  • 1.0
I could not tell if this was supposed to be a school teaching young professionals or high school. I wasn't expecting much, and I'm glad my standards were low. I just went in for a mani and it took two hours. I was excited to get an almost graduating student. I was shocked, through the process that she was almost done with her schooling because I would've expected her to have been much more skilled. My cuticles are a mess and my nail polish only made it on 2/3rds of my nails. She was pleasant, nice to talk to and she did keep asking how I liked everything. Finally, after having her fix things I pointed out, it didn't get better and I gave up. The worst part, sitting and listening to the rest of the students that were not busy mess around. It was towards the end of the day and they were cleaning up. I understand wanting to go home, but I was bumped, brushed up against, asked to move as they were bringing in dirty equipment to be cleaned and to mop the floors. (Don't worry after I looked down the floor was still dirty.) I felt like I was in recess hearing the students complain, yell and gossip. They have classrooms there, so I don't understand why they couldn't go back in there for play time. I don't know if there is a class on how to act professional, but there should be. It's amazing that these students think they are going to graduate and land a job at a nice spa or salon where people who will pay good money for services aren't going to want to hear about your latest drama in life in a unclean facility. You're not going to get far in your career. People who act professional and care about the quality of work they do could leave with a good client base. We all know if you really like someone you will follow them where they go even if you're not supposed to know where they left to. It isn't worth the discount in price to go there.
Brown Aveda Institute - Rocky River

I could not tell if this was supposed to be a school teaching young professionals or high school. I wasn't expecting much, and I'm glad my standards were low. I just went in for a mani and it took two hours. I was excited to get an almost graduating student. I was shocked, through the process that she was almost done with her schooling because I would've expected her to have been much more skilled. My cuticles are a mess and my nail polish only made it on 2/3rds of my nails. She was pleasant, nice to talk to and she did keep asking how I liked everything. Finally, after having her fix things I pointed out, it didn't get better and I gave up. The worst part, sitting and listening to the rest of the students that were not busy mess around. It was towards the end of the day and they were cleaning up. I understand wanting to go home, but I was bumped, brushed up against, asked to move as they were bringing in dirty equipment to be cleaned and to mop the floors. (Don't worry after I looked down the floor was still dirty.) I felt like I was in recess hearing the students complain, yell and gossip. They have classrooms there, so I don't understand why they couldn't go back in there for play time. I don't know if there is a class on how to act professional, but there should be. It's amazing that these students think they are going to graduate and land a job at a nice spa or salon where people who will pay good money for services aren't going to want to hear about your latest drama in life in a unclean facility. You're not going to get far in your career. People who act professional and care about the quality of work they do could leave with a good client base. We all know if you really like someone you will follow them where they go even if you're not supposed to know where they left to. It isn't worth the discount in price to go there.

- 11 days ago

  • 3.0
Well....The young lady that I was assigned to do my hair was nice. However, six hours for a haircut is just ridiculous. The girl doing my hair had never done African American hair and was super discouraged. One of her fellow classmates, Jonte came to the rescue. Jonte was not the student assigned to me, but she rocked!!!! She stepped in and helped the person assigned to me, finish my style. She actually flat ironed and styled my hair. I can not give five stars, because of the amount of time, that I spend there just for a haircut, but the girls were pretty awesome! I am debating on rather, I should go back because of the long wait. Aja and I think Tasha( pink hair educator), were pretty awesome as well.I really wish I had the patience to come back. I would definitely go to Jonte. Jonte will be a rockstar in the Cosmetology world!
Brown Aveda Institute - Rocky River

Well....The young lady that I was assigned to do my hair was nice. However, six hours for a haircut is just ridiculous. The girl doing my hair had never done African American hair and was super discouraged. One of her fellow classmates, Jonte came to the rescue. Jonte was not the student assigned to me, but she rocked!!!! She stepped in and helped the person assigned to me, finish my style. She actually flat ironed and styled my hair. I can not give five stars, because of the amount of time, that I spend there just for a haircut, but the girls were pretty awesome! I am debating on rather, I should go back because of the long wait. Aja and I think Tasha( pink hair educator), were pretty awesome as well.I really wish I had the patience to come back. I would definitely go to Jonte. Jonte will be a rockstar in the Cosmetology world!

- 12 days ago

  • 5.0
Tiffany was fantastic. She was energetic, attentive, and very personable, even at the end of a long day (I was a 5 pm highlight). And I absolutely love my hairI Students like Tiffany are the reason that I keep coming back to the Brown Aveda Institute.
Brown Aveda Institute - Rocky River

Tiffany was fantastic. She was energetic, attentive, and very personable, even at the end of a long day (I was a 5 pm highlight). And I absolutely love my hairI Students like Tiffany are the reason that I keep coming back to the Brown Aveda Institute.

- 12 days ago

  • 5.0
As always a great experience.
Brown Aveda Institute - Rocky River

As always a great experience.

- 19 days ago

  • 5.0
I loved Tiffany! She is so professional and a pleasure. She totally transformed my hair and I loved the results!
Brown Aveda Institute - Rocky River

I loved Tiffany! She is so professional and a pleasure. She totally transformed my hair and I loved the results!

- 23 days ago

  • 4.0
Very fun and throigh.
Brown Aveda Institute - Rocky River

Very fun and throigh.

- 23 days ago

  • 3.0
I expected for this to be a lengthy process, but I was there for about 5 hours. The student and instructor were wonderful. I came in for a trim and highlights. I showed both the student and instructor which color I wanted-a caramel color. Well, the end color I got was almost blonde. Do t get me wrong it looks nice but not what I wanted. The highlights could've been a little closer to my roots. The spacing of the highlights is good, just NOT the color I was going for
Brown Aveda Institute - Rocky River

I expected for this to be a lengthy process, but I was there for about 5 hours. The student and instructor were wonderful. I came in for a trim and highlights. I showed both the student and instructor which color I wanted-a caramel color. Well, the end color I got was almost blonde. Do t get me wrong it looks nice but not what I wanted. The highlights could've been a little closer to my roots. The spacing of the highlights is good, just NOT the color I was going for

- 23 days ago

  • 5.0
Such a great experience! I had a facial and peel by Lisa C and it was wonderful! I highly recommend this service!
Brown Aveda Institute - Rocky River

Such a great experience! I had a facial and peel by Lisa C and it was wonderful! I highly recommend this service!

- 24 days ago

  • 5.0
Wonderful experience with the aromatherapy used in the facial. I will share my positive experience with others.
Brown Aveda Institute - Rocky River

Wonderful experience with the aromatherapy used in the facial. I will share my positive experience with others.

- 24 days ago

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Quick Facts

Brown Aveda Institute - Rocky River

19336 Detroit Rd Rocky RiverOH 44116
(440) 255-9494

Hours:
Mon, Sun: Closed,
Tue, Fri: 9:00 AM - 5:00 PM,
Wed - Thu: 9:00 AM - 9:00 PM,
Sat: 8:30 AM - 5:00 PM
Services Offered:
Aveda Concept Salon, Blow dry - styling, Facials, Facials - Aveda, Hair Treatment, Haircut - Men's Cut, Haircut - Women's Cut, Keratin Straightening Treatment, Makeup, Massage, Men's Services, Nails - Manicures, Nails - Pedicures, Pure Privilege, Styling - Styles, Styling - Updos, Waxing
Payment:
American Express, Cash, Check, Debit, Discover, Mastercard, PayPal, Traveler's Check, Visa
Insurance:
None
Languages:
English