Excellent service as always!
My experience at Southwest has been consistent. They are professional, personable and honest. This works for me. Thanks
Reliable and honest service.
I'm pleased with the overall customer service and so far the number of services performed on my car along with the opportunity at using a loaner car.
I have had my share of bad to very bad mechanics in my day. I have not had any worries about my Volvo since the very first day of service with Southwest. my last mechanic I had around for over 20 years. and I considerd him family .and he is no longer on this earth .They have become very important to me because it has taken me 3 years to get to them. They are the very best at what they do, And they are priceless, Even the girls at the front desk know there stuff and are so very couitious they always have really good smiles . .
I have had a Volvo since 1970. I recently t purchased a very nice 2007 XC70 from SouthWest Auto. It needed a new starter. They installed the new starter at no charge to me.
If you have a Volvo, this is the best place to get it serviced.
When they service your car, they not only change the oil, they thoroughly check over the can and make sure it is ready to go.
The service technicians are first class. I would recommend them to anyone that has a Volvo.
Took in my 93 Volvo 240 for AC service and routine maintenance. Jon Howes proposed a practical, creative and much less costly solution to replacement of the malfunctioning heater control valve; now, I am enjoying cool rides anytime anywhere. Other maintenance work, new front rotors & brake pads, brake fluid flush and radiator service, we're all done on time and under budget.
I am very pleased with Southwest Auto's service.
Problem identified quickly Problem taken care of quickly.
I was very pleased and appreciative with my experience this week. Everyone was very helpful and explained all the repairs very thoroughly. They also helped me to prepare for my next repairs.
Our battery died and got a jump from aaa and drove to Southwest without an appointment this week with the temperature 100. They got my wife in and out in about an hour an half. Thanks for taking care of us!
Had another great experience with Southwest Auto, staff courteous. Appreciated the ability to have a loaner car.
My air conditioner repair work on 1992 Volvo were unsatisfactory. The air conditioner is not operating after several trips back to your business. You said the problem had been fixed and it was not. As a consumer, I expect that repairs that I paid for in full should at least be sufficient for at least thirty days. The air conditioner failed to work even during the trip back home after repairs were done. The air conditioner is not operable to this date. No effort has been made to correct this violation of consumer rights.