I was pleased with the overall service.
First time customer and I am a customer for life. The techs are great. I will refer my friends and family to Simon's.
I brought my van into your shop to find out what was wrong. you put it on a machine and told me what the problem's were. I like the fact that I was not put under presser to have my van fixed with you but if I need any work done I will be bring you that bussiness.
fast, efficient, and fair. Simon and his crew are my go-to guys for reliable auto repair. Been using them for almost forty years and now so do my children and friends.
I just can not say enough good things about Simon, Jack and their team. You know all the horror stories you hear about mechanics, well forget about all of them when you take your car to Simon's Auto Sevices. Honestly, I had the very best experience. I was referred to Simon's after having my car serviced by several different repair shops ( including a very, well known one that totally destroyed my car. It never ran correctly afterwards). When I came to Simon's, first they were quite apologetic that I had all those bad experiences. I felt & heard the sincerity in their disappointment that someone in their business left a bad taste in my mouth (& even moreso gave their profession, that they obviously take pride about, a continuously bad name!). They went above & beyond to make sure they explained to me step by step (along with photos) the things my car needed done, which was quite a lot. They properly fix what they could take care of & didn't do a "band-aid" fix on the other problems knowing I'd have to come back to fix It again. Instead they told me what was needed & how to go about getting things taken care of. They were always perfect gentlemen & quite professional. Also, they spoke to me on a level that I understood, & not in auto mechanic "language". I did exactly what they said to do & my car is being repaired (unfortunately elsewhere & not with them) & I respect them for that. I would stand on the top of Mount Everest & shout to the world, if your car needs repair "TAKE IT TO SIMON'S for excellent, quality & honest service. Thank you Simon & Jack for everything. You are now the place I will always come to for my automotive needs.
I have taken my car to Simon's on several occasions and have always received the best service on my VW. Even though they are very busy, they always get my car in quickly. The staff are extremely knowledgeable and I feel confident they know what they're doing and fix my problem the first time, every time. It is a very clean and modernized shop with the latest technogy. I will not take my car anywhere else! With all the crooked auto repair places around, Simon's is very honest and reputable.