Yesterday I had my favorite Copperfalls Signature Facial with Sarah K, and I couldn't be happier. I always enjoy this treatment, especially since it include my back which is often neglected. Sarah K was very professional, asked about any areas of concern that I have, checked to see if everything was the right temperature, then proceeded to give me a wonderful Copperfalls experience. I'll definitely book again with Sarah K for my next facial!
Awesome massage. As always! Best anywhere. Thank you
I love copper falls and I will return, but the staff downstairs was awful. They were all busy with other clients, which I understand, but nobody even acknowledged me when I entered. I just needed product and it took well over 5min for someone to appear. The girl that ended up helping me was the worst. Totally unhelpful, no personality, and it seemed like my request for help was annoying to her. The spa staff upstairs is always nice and welcoming. Too bad the salon isn't the same way. Next time I just need product I would rather drive to park meadows and avoid the salon all together. I'll definitely return when I want a service, but the salon staff need training on basic customer service.
Tammy was just awesome I can't wait to come back and do more. She is excellent with messages I would tell all my friends about her for sure.
I was pleased with the results of my wax service, but cannot figure out how a $30 charge for a 5-minute service is of value. I go to this salon for wonderful haircuts which ARE of value to me at $25. So, a one hour service (haircut) at $25 and a 5-minute service (lip/chin wax) at $30 is a very large gap in price/service provided.
I was very impressed. I have been to Aveda salons before but this one was the nicest I've been to. The prices were very reasonable and Kyle did a really good job coloring my hair. Overall, everything was good quality and I have already told my mom to book an appointment with him!