We have been seeing Dr. Golden and the gang since our children were toddlers. We wouldn't have done that if our experience was anything but awesome.
--Ms. Laura and the rest of the staff are fantastic. On more than one occasion they have stepped up and helped us to straighten out insurance issues and gotten us answers so that we could pick a specialist.
--I have called and had them find out answers to dental questions from Dr. Golden and staff. One example would be that X-happened. Should we come in right away or what.
--The Environment is perfect. #2 child was the nervous sensitive type of kid when he was small. The entire environment of this practice is designed to be kid-friendly and relaxing. Our children WANT to visit. They are teens now and they still WANT to visit. They love Flossy and the new pup.
I don't often ooze such enthusiasm for a business but the House of Smiles is really outstanding. I highly recommend them.
Every time I take my children to Golden Pediatric Dentistry & Orthodontics they come back with a big smile. They are real friendly, customer service is pleasant, and they explain the procedures in an easy way to understand. Great Job!
First appointment was not good. Hygienist was rough and cut my daughter's gums in 2 places. Decided to give it another try and ask for a new hygienist. The one we had at our last appointment was friendly, gentle and professional. My daughter really liked her. The front desk staff is not welcoming or friendly. The lady who sits in the middle is should not be interacting with customers. Not helpful or friendly. period!
The front desk staff and especially the Spanish lady who sits in the middle could be friendlier and more helpful. The one in the middle acts like she hates her job and seems bothered when asked questions. NO GOOD. Gabe's hygienists was wonderful. She was gentle, patient and kind. He said the dentist was grumpy.
As always, House of Smiles provided excellent care. Thank you for attending to my daughter's needs and taking the time to explain everything to me. The entire staff is to be commended.
I have been taking my children to House of Smiles for more than 10 years. My son was horribly afraid of an upcoming procedure and was visibly emotional. The check-in nurse was patient and calm and tried to put him at ease before taking him back to see the dentist. I was very appreciative and impressed with her kind and compassionate approach with him. I would highly recommend this practice to anyone looking for a place to cater to their children!