Eye Columbus | Gahanna Vision Center

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Welcome to Eye Columbus | Gahanna Vision Center, Columbus Ohio's premier multi-specialty optometry facility. With locations in Gahanna and Downtown Columbus, our practice provides the highest level of vision care, and we are dedicated to giving you and your family an exceptional eye care experience. If you are looking to be fit with contact lenses, a unique pair of eyewear, considering LASIK, or require treatment for any eye disease or condition, we are here for all your eye care needs.

95.2% of patients would refer friends and family to us.

Great experience
, Gahanna

Great experience

- 10 months ago
Eye Columbus | Gahanna Vision Center 5.0
385 reviews
  • 5.0
307 reviews
  • 4.0
47 reviews
  • 3.0
14 reviews
  • 2.0
9 reviews
  • 1.0
8 reviews

ReviewsReviews with the seal are exclusively certified by Demandforce, Inc. to be from our patients.

  • 1.0
After my exam I asked for my PD . I was told that it would be an additional $47.00 that included n fittings and adjustments for one year on glasses ordered on line . They would not give my PD unless I paid more.
Eye Columbus | Gahanna Vision Center

After my exam I asked for my PD .
I was told that it would be an additional $47.00 that included
n fittings and adjustments for one year on glasses ordered on line . They would not give my PD unless I paid more.

- 10 months ago
Comments from the business
Lonnie, our Lifestyle Eyewear Service is a service that is different from the doctors medical eye exam. Our Opticians are trained professionals that have the experience and education necessary to properly make prescription eyewear. Just like in any industry, this professional service does come with a fee. We include this service with any eyewear purchase, and have for years.
For those that may not value our Opticians expertise and education we ask them; "Would you walk into the business of a master tailer, the best in town, only to tell him you need measured for a new suit that you are buying down the street. Then ask him to take the measurements for free?"

  • 5.0
The staff was quick and efficient!
Eye Columbus | Gahanna Vision Center

The staff was quick and efficient!

- 10 months ago

  • 5.0
They all were very nice. The doctor was great. they did a good job!
Eye Columbus | Gahanna Vision Center

They all were very nice. The doctor was great. they did a good job!

- 10 months ago
Comments from the business
Thank You! You were pretty great too!

  • 5.0
Thanks for all your Support Everyone looking forward seeing you a gain
Eye Columbus | Gahanna Vision Center

Thanks for all your Support Everyone looking forward seeing you a gain

- 10 months ago

  • 2.0
The actual visit was great and everyone was very knowledgeable and nice. The part that wasn't so great was my experience with contacts. At first I did a trial of Dailies that were way too expensive for me, so a second trial was ordered for the Acuvue Dailies. I received a price at that point that seemed much more feasible to my budget. It took what seemed like almost two weeks for the trial to arrive and once they did arrive I had to call to ask for them, no one called to let me know they were in. When I called to ask, the staff didn't know they arrived and had to "find" them. Once I received the trial, I called and placed the order for a 6-month supply and received a second price which was different than the first. I was told the order would be placed on a "rush". I called after a week and the person I talked to at that point said they were "probably" on back order and that they would check on them. They took another week to come in and when I went to pick them up they were yet another price. I got home and went to take the contacts out of the bag only to realize there were only 4 boxes of 30 lenses...aka 2 months, not 6. I called and it was fixed, but this should not have happened. Was no one checking what they were giving customers? Now I have to wait for the additional 4 months of lenses to come in after I have waited almost 2 months to wrap up this process which began the last week of July. I will say that I was provided additional trial lenses to get me through some of the weeks which was great, but there were also weeks that I went without any contacts because it was a hassle to have to keep coming back to pickup more trial lenses every 5 days. Overall, I was disappointed with the discrepancies in price, shipping and receiving the correct amount of lenses. My fiance and I started going here because it was close to our house and it appeared to have its act together. The service for the main visits with the eye doctors was great, but it was the ordering that was a real pain. I will plan on coming back to take care of my eyes, but may not be ordering contacts here again unless I am assured that it will be MUCH easier next time.
Eye Columbus | Gahanna Vision Center

The actual visit was great and everyone was very knowledgeable and nice. The part that wasn't so great was my experience with contacts. At first I did a trial of Dailies that were way too expensive for me, so a second trial was ordered for the Acuvue Dailies. I received a price at that point that seemed much more feasible to my budget. It took what seemed like almost two weeks for the trial to arrive and once they did arrive I had to call to ask for them, no one called to let me know they were in. When I called to ask, the staff didn't know they arrived and had to "find" them.

Once I received the trial, I called and placed the order for a 6-month supply and received a second price which was different than the first. I was told the order would be placed on a "rush". I called after a week and the person I talked to at that point said they were "probably" on back order and that they would check on them. They took another week to come in and when I went to pick them up they were yet another price. I got home and went to take the contacts out of the bag only to realize there were only 4 boxes of 30 lenses...aka 2 months, not 6. I called and it was fixed, but this should not have happened. Was no one checking what they were giving customers? Now I have to wait for the additional 4 months of lenses to come in after I have waited almost 2 months to wrap up this process which began the last week of July.

I will say that I was provided additional trial lenses to get me through some of the weeks which was great, but there were also weeks that I went without any contacts because it was a hassle to have to keep coming back to pickup more trial lenses every 5 days.

Overall, I was disappointed with the discrepancies in price, shipping and receiving the correct amount of lenses. My fiance and I started going here because it was close to our house and it appeared to have its act together. The service for the main visits with the eye doctors was great, but it was the ordering that was a real pain. I will plan on coming back to take care of my eyes, but may not be ordering contacts here again unless I am assured that it will be MUCH easier next time.

- 10 months ago
Comments from the business
Megan, I'm glad we were able to resolve your contact lens issue. We look forward to seeing you next year.

Certifications & Memberships

TAOA - The American Optometric Association OOA - Ohio Optometric Association

Quick Facts

Eye Columbus | Gahanna Vision Center

83 N Hamilton Rd GahannaOH 43230
(614) 471-7177

Hours:
Mon - Tue: 9:00 AM - 7:30 PM,
Wed, Fri: 9:00 AM - 5:30 PM,
Thu: 9:00 AM - 2:00 PM,
Sat - Sun: Closed
Services Offered:
Binocular Vision, Cataracts, Cornea & Contact Lenses, Diabetes, General Optometry, Glaucoma, LASIK, Ocular Disease, Optician, Pediatrics, Sports Vision, Vision Therapy
Payment:
American Express, Care Credit, Cash, Check, Discover, Mastercard, Visa
Insurance:
Most Insurance Accepted
Languages:
English