http://www.demandforced3.com/dentist/160000530 feeds from Demandforce Copyright 2008-2012. Demandforce, Inc. vito j.b everything was covered and done like a pro. Tue,14 May 2013 06:20:48 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1776201 1776201 100 1 wallaceg I have never had a bad experience at Dentaland. People are freindly and know there job. Sun,12 May 2013 13:23:09 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1773711 1773711 100 1 sharonc all of the staff here is great! Wed,8 May 2013 06:12:28 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1760761 1760761 80 1 edwinp Everything was fine, the only problem I have is that the office said at my next cleaning it would be 65 Dollars, I never paid mor than 45Dollars, wherever I went. I,m on a fixed income and every dollar counts. Respectfully, Ed Phelps Thu,2 May 2013 03:14:30 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1745641 1745641 100 1 vito j.b the staff and the doctor were first class . Wed,1 May 2013 15:31:39 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1744011 1744011 100 1 rays I went in for a root canal and am EXTREMELY upset. Nobody told me that I was going to need an $800 crown in additional to the $1050 root canal. The person at the front desk said, "I don't know why that wasn't discussed with you....". really? REALLY??? I would have just had the tooth pulled! I feel very cheated and I hope your employees aren't pressured to be dishonest. Every time I go in, it's another $100. I scheduled a cleaning for my husband and I--I was told it would be for a cleaning--only to find out that it was so the dentist could DECIDE what type of cleaning I would need. Probably something more than what my insurance will cover. I can tell you now, that appointment will be canceled. Now, needing a crown that I didn't know about, you have me by the neck to spend more money. After this is over, I will never go back and I WILL spread the word about how you cheat people. Fri,19 Apr 2013 07:55:34 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1711061 1711061 10 1 walterc very happy with everything -- Dentaland is a great place to service your teeth Tue,16 Apr 2013 11:37:42 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1704081 1704081 100 1 miriaa Excellet Tue,16 Apr 2013 09:29:38 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1703991 1703991 100 1 jamesh Dentaland is wonderful! The staff are excellent and provide awesome service for my son. They always explain everything to him and treat him with respect. I love taking him there. Mon,15 Apr 2013 15:34:25 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1702821 1702821 100 1 robertm I like Doc. Max Thu,11 Apr 2013 09:23:40 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1692491 1692491 100 1 adamw In a medical/dental setting,usually when you are a self-pay patient,and you are going to be provided a service,It makes sense that you would ask what the fee for self-pay patient would be for one tooth removal,prior to my husbands visit,the office called us to see if we wanted to get in any earlier,we took first available due to cancellation,so when i made the appt i asked what the fee would be was told self-pay tooth removal patient fee is $230.I asked if that included EVERYTHING>i was told YES.When the office called to switch the dates of the appt.i re-verified the fee.because like most people we are on a budget.again i was told $230 NO ADD'l fees.(So that is 2x i was quoted the fee)We get to the appt on March 30.Paid the $230 fee.and my husband was put in the chair. Recieved a panoramic X-ray.then the nurse comes in and tells him it will be an add'l $150 for the panoramic Xray and ANOTHER $100 for the surgeons consultation.I had stepped out of the office with our baby for about 20 min I get back and the office manager tells me it will be an add'l $80.I of course asked why & told her what the front desk had told me.So basically the nurse told my husband one thing(I could not speak to him cause he was already being prepped for surgery)& I didnt find out the prices they told him till he was out of the chair with a bleeding mouth.The only explanation your office manager gave me was and i quote"Oh the front desk arent supposed to quote you a price"So i had to pay the xtra $80 given no choice but to do so which left us without gas money for the rest of the week.In what world does a front desk person not know a price to tell a cash paying patient?!!! why was my husband told one thing & I another???This is an unacceptable way of doing business and i am making SURE I tell EVERYONE Icome in contact with NOT to choose Dentaland for their Dental needs.Does the office manager just make up the prices because when we were there the week before...we were told u accepted medicaid HMO/mcna.I called in the am and did not come in til the afternoon which gave them PLENTY of time to figure this out & verify a fee schedule.So your office manager tells me "oh we wont get paid for that first visit"Is that my fault? I was forthcoming about the kind of ins it was from the get go.Where we being judged cause it was a medicaid HMO?WHY were we quoted two different prices once we had already paid and my husband was just about to get his tooth pulled??Would you want your family treated this way???Hopefully they will never have to be. DISGUSTED with Dentaland. Andrea L.Wolf Tue,9 Apr 2013 20:58:23 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1687721 1687721 40 1 nicholasf I went for braces for my son and they only put the upper ones on. Not the bottom ones. And since the ortho only comes in 2x a month, we have to wait 2 months to get the bottom ones on. That is crazy and unprofessional. His twin needs braces and so will my other 3 kids, but I will chose another dentist for them. Also took my 5 year old there yesterday and we have to wait until August for 3 cavities to get filled. That's months away! Not very good service. I will let others know about this. Sun,7 Apr 2013 12:30:18 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1682151 1682151 20 1 yvonnep Facility is staffed by friendly professionals. However, my needs were not met.I require my X-rays and cleaning to be done at one appointment. What was done was X-rays and evaluation.I am a busy professional and do not have time to waste on excessive trips to dentist. Fri,5 Apr 2013 14:49:44 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1678161 1678161 40 1 dorothyc The outer office personnel were helpful and friendly. The Doctor and his assistants were couteous and professional. Thu,4 Apr 2013 08:34:44 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1673381 1673381 100 1 nancy a.j Dr. Steig is great, but I had to wait over 30 minutes to see him. They need to schedule better--late in the morning or afternoon, there's always a wait. Tue,2 Apr 2013 21:32:26 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1668901 1668901 60 1 lisat Dentist is pleasant and seems accomodating but he is rough. Jammed my jaw open so hard it hurts for days. Tue,2 Apr 2013 08:25:02 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1667291 1667291 20 1 walters dr max was great Mon,1 Apr 2013 12:28:17 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1665731 1665731 100 1 stevenb great service. procedure went great. Sun,31 Mar 2013 09:53:31 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1663391 1663391 100 1 jacqueliney Everything went well. Thu,28 Mar 2013 19:35:32 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1656471 1656471 100 1 hichama They show it all about the money in the front desk. I was disappointed to feel this way. Also they want to get pay for services that they did not provide patients. Mon,25 Mar 2013 06:43:07 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1646001 1646001 20 1 jamesh My son had his teeth cleaned (Full mouth debridement). She did an excellent job and he was very happy with how she treated him. Sat,23 Mar 2013 07:21:26 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1641491 1641491 100 1 mariab Their Staff and Dr. Max are great. Sat,23 Mar 2013 05:55:17 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1641081 1641081 100 1 ellenr good service Mon,18 Mar 2013 15:46:12 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1626751 1626751 80 1 charlesc The actual dental work was just fine, if not above average. The front office is extremely disorganized. I've been to four appointments and received four different treatment plans with different prices. I'll be looking for a new dentist. I just can't trust what they're telling me when it changes everytime i visit the office. It wasn't just me either. It was the same with a couple of co-workers of mine with the same insurance plan. Very disapointing. Mon,11 Mar 2013 21:20:32 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1607831 1607831 20 1 brendac The following complaint was sent to my insurance provider this morning. I have requested a change in dental providers and rate my experence as less than one star: Good morning, I am a new customer as of 1/1/2013 because my group insurance changed. I selected DentalLand, Melbourne Florida as my PCD, primarily because it was close and I was unsure of who might be best. I have now been to the Palm Bay Road office 3 times and I am simply appalled. Not only does the office use an open bay design, where patients overhear the details of other people's dental treatment, but also, since this company prefers to discuss financial issues in the dental chairs, a great deal about their personal finance. As a part of my work with Devereux FL (My employer who provides the dental group insurance) I deal with HIPPA every day. Overhearing social security numbers and dates of birth is not something I want to have happen in my dentist's office. The last straw this morning was when I went in for a procedure requiring an oral surgeon. We discussed treatment options, then a gentleman came in and asked me to pay in advance by giving him my credit card to take to another office. This procedure was not used in my two previous visits and I found it hightly irregular so I cancelled the appointment and left the office. I do NOT intend to go back. I immediately changed my PCD when I got home. There are only a few in my area and I hope the next one is a vast improvement. Please understand, I have no complaint about any dentist I have seen at DentalLand. I do have a very large concern about the company, how they do business, and their total lack of maintaining customer confidentiality. I am hopeful this observation will be taken into serious consideration and addressed by Aetna in ongoing dialogue with DentalLand as a provider agency. Very sincerely yours, Brenda L. Carlson, M.A., L.M.H.C., N.C.C. Sat,9 Mar 2013 09:41:53 -0800 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=160000530&d3cp_rev=1602561 1602561 20 1