http://www.demandforced3.com/dentist/108231 feeds from Demandforce Copyright 2008-2012. Demandforce, Inc. jaimel Very good. Very friendly. Sat,4 May 2013 09:56:37 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1824041 1824041 100 1 karlas Service was great Sat,4 May 2013 05:01:58 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1823251 1823251 100 1 maureenp I particularly appreciate the detailed, step-by-step explanation of the cleaning and examination procedure. The new technology utilized really gives one a clear view of ones dental health. The friendly staff and relaxed manner in which they relate to their patients goes a long way to relieve any anxieties. Thank you. Fri,3 May 2013 05:23:16 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1820971 1820971 80 1 heatherf Your location was easy to find for out of town clients. Loved the staff and how friendly and professional they presented themselves. The staff showed genuine concern for my health and explained matters and procedures in a way that could be understood. Wed,1 May 2013 12:54:23 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1817171 1817171 80 1 tracyc While I do appreciate that all aspects of the medical world undergo changes and advancements, I wish that less time would have been taken pushing these optional treatments and more time taken to actually clean my teeth. I was in the chair for 2 hours and only 5 teeth were partially cleaned at a cost of $165. Add in xrays, exam and as I said the partial cleaning of 5 teeth for my husband and myself came to over $600. I'm afraid to ask the cost to clean the rest of my teeth! I would strongly suggest that you ask people first if they are interested in hearing about new technology or if they would prefer to have their teeth cleaned first as that was the purpose of the appointment. While I appreciate the desire to help people with their oral health, sometimes too much is just too much. Having people sign a waiver stating that it's not your fault if their teeth fall out because you tried to get them to go ahead with optional treatments, not appropriate. Asking more than once when you can book the patient in for all the optional treatments ($11,000 in my case????), not appropriate. Reception smiling at me and saying nothing when I expressed that my husband (it was his first visit) was not impressed at all, not appropriate. My husband says he will never return. I may return but only after I investigate what the cost to finish cleaning my teeth will be and only after I have compared pricing at other offices. It is unfortunate that this visit was so negative as I have always appreciated the way I have been treated by Dr. Ellis and my hygienist Wendy. To the two of you I still give an A+ for chairside manner. I hope you take some of my comments in to consideration in the future. Wed,24 Apr 2013 17:01:49 -0700 We appreciate your honesty about your perception of the appointment. When a patient returns to us after several years for an exam and hygiene it is our responsibility to ensure they are informed about their oral health and on checking with Wendy, considerable time was spent on the exam with xrays, photos and discussion about your oral health. We pride ourselves on performing the five screenings, including the oral cancer screening, and yes, these do take time. She has recommended you return in 3 months for your next cleaning. She did complete a front lower quadrant of your mouth in the time remaining after your exam (10 teeth) and if you return regularly, the next appointment can be spent addressing the hygiene needs you mention for your entire mouth. As for your comments about the new treatments and technology, we do take pride in patient education, but realize that not everyone prefers to take the time. We will note that for you for future visits. Your husband?s experience was intended to take considerable time as he was a new patient to us. If we did not communicate that well enough, we apologize. We hope he might give us another chance to earn his respect for the services we want to provide. We will also note that he prefers to get in and out of the chair in a timely manner and if any treatment or comprehensive exam will take considerable time, we will inform him of that and let him choose the nature of his treatment schedule. http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1802901 1802901 20 1 lucrenc Firstly, let me say the 50.00 "Emergency" charge was totally unjustified. As far as I was concerned, they overbooked and realized they couldn't manage to fit me in until the next day after xray and diagnosing 2 fillings needed. Returning the next day I was informed that I would need a root canal...first I heard of this...I replied telling them to extract the wisdom tooth...and fill the molar next to it. 430.00 to pull at tooth and 370.00 to fill another. This is hiway robbery. These crooks should be reported to the BBB for price gouging. More yet...I have been pulling pieces of root out with my water pik at home since. Their dental chairs are the worst ... Mon,22 Apr 2013 14:33:21 -0700 We do appreciate constructive criticism in the hope that our patients will provide us good feedback to improve our service. A patient does pay for an emergency appointment, and typically our emergency exams are meant to diagnose the issues and get the patient painfree, not provide treatment, as this is a half hour reserved for short notice emergency patients. If you have any issues continuing as a result of your treatment, please contact our office directly. http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1797831 1797831 20 1 alexh Each time I enter your office, I am greeted with a smile and am addressed by name. Excellent first impression from the ladies in the front office. I have found Dr Ellis and her staff to be personable and professional. Everything is explained to me thoroughly, with that "personal touch". I am very satisfied with the quality of work performed on my teeth. I have also had a couple of visits to Ashley and have found her to be professional, personable, caring and patient with me. Thank you ladies. Mon,22 Apr 2013 10:22:20 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1797581 1797581 100 1 melp Everyone at the dental centre was wonderful and very personable! They made me feel very comfortable. Fri,19 Apr 2013 07:35:40 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1792411 1792411 80 1 kenc very good Thu,18 Apr 2013 18:58:40 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1791101 1791101 100 1 jeffb Very professional and personable staff. Thu,18 Apr 2013 16:36:58 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1790901 1790901 100 1 suzanner Totally impressed with appt... not so afraid dental work now... for me that says alot..... I am slowly getting over my fear of any dental work.... of if I say I was totally impressed... you will know I mean it... Suz here Wed,17 Apr 2013 10:19:21 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1786811 1786811 100 1 doreens Was a very positive experience over all, as usual. Thank you.. Mon,15 Apr 2013 20:02:30 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1782121 1782121 100 1 annel even with the dentist running behind I still was on time which I truly appreciate that very much the hygienist that looked after me was very good and made sure she got all the information that was needed Thu,11 Apr 2013 08:57:51 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1773831 1773831 100 1 andrev Fabulous caring service thanks Tim and Nancy. Wed,10 Apr 2013 05:14:51 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1770021 1770021 100 1 beaud Beau's filling could not have gone any better. She was relaxed, and Dr. Ellis was so quick! Thank you! Thu,4 Apr 2013 12:35:24 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1759971 1759971 100 1 richardg staff v. courteous and helpful; procedure entirely without discomfort; waiting room getting v. small with the addition of the "broom closet", lol, I will be back to Riverbend. Thu,4 Apr 2013 08:06:28 -0700 We appreciate the humor. Our broom closet - our renovations underway, and yes, full of ladders, paint, etc. will soon be ready for patient consults for treatment. We can't wait to finish the added space. Very soon it will be complete. http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1759171 1759171 80 1 kentm This dentist visit was good, I am now toothless but it needed to go anyway. The only thing that scares me more then the visit is the bill at the end, they are not cheap. Just hoping the price reflects the quality of the work. Thu,4 Apr 2013 06:22:44 -0700 The team strive to provide timely information to our patients about costs of treatment ongoing and in advance. Don't hesitiate to ask us anytime you are unsure of the cost of your upcoming treatment. We can quickly provide you the answer. http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1758621 1758621 80 1 kathyc Awesome! Ashely is one of the very best dental hygienists I've ever been too! Very professional, kowledgeable and a wonderful sense of humour. A great asset to the Riverbend team!! Fri,29 Mar 2013 10:52:50 -0700 We'll be sure she hears this message and thank you for providing us feedback. http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1748641 1748641 100 1 kattlinf highly recommended Mon,25 Mar 2013 10:36:35 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1738781 1738781 100 1 jamess Dentists are never fun, but Dr. Butler is a wonderful professional. Tue,19 Mar 2013 14:54:26 -0700 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1725661 1725661 80 1 jeffreyt I found the staff professional and courteous. They were very respectful of me as the patient. The staff communicated to me any and all issues they recognized in my dental health and ensured I understood all my possible courses of action. Thu,7 Mar 2013 08:20:09 -0800 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1701061 1701061 100 1 michelleb They treated me and my children with compassion and respect; gave us a lot of good options and aswered any concerns or questions about our treatment plan that we had. Mon,4 Mar 2013 12:07:26 -0800 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1693611 1693611 100 1 cindyb I was treated very professionally and the information given to me was very informative. I was very pleased with my experience. Thank you!! Mon,25 Feb 2013 17:34:02 -0800 Thanks for the positive feedback. We value the time spent with you as well. http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1678471 1678471 100 1 charityf the dentists did a great job! Sat,16 Feb 2013 15:22:50 -0800 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1661111 1661111 100 1 andrev Fabulous professional service thank you! Dental hygierne ,d dental service second to none! Thu,14 Feb 2013 02:13:49 -0800 http://www.demandforced3.com/b/1.0/1/review/reviews.jsp?d3cp_exid=108231&d3cp_rev=1654071 1654071 100 1