1 stars Lynda S Featured review
I booked a holiday surprise for a facial with my daughter. We got to the spa only to find out that one of the two estheticians left for the day and we could not have our mother-daughter outing as planned for this Christmas gift. We had one facial appointment, so my daughter was able to get hers, but the whole idea of this was to do something together. Highly disappointing. Lost a lot of my confidence in the spa, and not sure I would book a facial here again.
We truly apologize for the mistake we made on our end with the miscommunication, and we take ownership with the error. The situation was uncommon for us, and I hope you can forgive us. I hope it helped in a small way that we comped your service yesterday for your daughter.
5 stars Stacey H Customer since 2001
Love Simply Swank! Been a client for 20 years. Amazing staff who care about every client. A pleasant experience every time - and I go quite often so I know! Stylists are creative and knowledgeable. Truly a gem in a sea of salons!!
5 stars David M Customer since 2024
This was my first haircut at Simply Swank and my stylist was Loren. She did an excellent job in cutting my hair like she had been doing it for a long time.
5 stars Teri K Customer since 2014
Always greeted with a smile, everyone is friendly. Salon is bright, filled with natural light. Always a great experience from beginning to end.
Becky is the best!
5 stars Anonymous Verified customer
Love the atmosphere, and aveda scent. Gabby is very personable, on time, skilled at cutting crazy hair( over 60!,curly, colored etc) I love that I don’t leave with an old lady cut.
5 stars Lynda L Customer since 2024
Very relaxing facial
5 stars Jan B Customer since 2006
Excellent products at 25% off.
5 stars Jennifer C Customer since 2005
I booked a massage with Sue and she was amazing! Her technique and pressure were great and my body felt completely relaxed for the rest of the day.
5 stars Lynda L Customer since 2024
Madison was very professional and I was very pleased with the results
5 stars Anonymous Verified customer
Great massage by Sue! I wish tips could be made with payment on credit cards instead of Venmo.
5 stars Daniela B Customer since 2004
Great customer service. Talented and personable staff.