Reviews
Sante Spa at Hotel Le Germain
5 stars Anonymous Verified customer
My 1 hour massage with Monica was terrific!
5 stars Tanya P Customer since 2016
visited for a therapeutic massage in August by Cara, she did a very good job. very satisfied customer
5 stars Susanna L Customer since 2016
great service!!! thank you so much
4 stars Anonymous Verified customer
I believe I had Andy and he was wonderful. Very professional and the massage was so relaxing. I felt as though I had left my body. Would definitely recommend him and the whole experience.
Sante Spa at Hotel Le Germain replied:
Dear Guest,
Thank you for sharing your experience with us, we appreciate your feedback on how relaxing your treatment was. We will make sure Andy hears your feedback and we look forward to seeing you again soon.
Christina Arthur-Dick, Marketing Director
4 stars Anonymous Verified customer
Great
3 stars Anonymous Verified customer
The room was too cool & breezy during the massage
Sante Spa at Hotel Le Germain replied:
Dear Guest,
Thank you for sharing your comments about your treatment, we will be sure to look into any concerns with the temperature in the rooms. We always have extra blankets available and temperature adjustments can be made, please don't hesitate to ask!
We look forward to seeing you again soon.
5 stars Anonymous Verified customer
Andy Wilson performed a spectacular Pressure Point Foot Massage. Highly recommended.
Sante Spa at Hotel Le Germain replied:
Thank you for sharing your experience - We will make sure Andy hears of your high regard for his services - the Foot Massage treatment is perfect if you have been on your feet all day.
We look forward to your next visit!
Christina Arthur-Dick, Marketing Director
4 stars Anonymous Verified customer
It was a great massage.
4 stars Anonymous Verified customer
Overall a very nice spa experience. The massage therapist was very knowledgable. Having the valet parking was extremely helpful.
Sante Spa at Hotel Le Germain replied:
Dear Guest,
Thank you for commenting on your recent experience with us, we appreciate your feedback. The Valet staff at the hotel are pleased to assist our spa guests during their spa treatment and we hope to see you again soon.
Christina Arthur-Dick, Marketing Director
2 stars Sheila S Customer since 2010
So disappointed. Had a pedicure at 3:30 with your new Bio polish, that is supposed to dry in 10 minutes, and at 8 I put on shoes and my big toe polish rubbed off. Not only that, on my second toe on the other foot, the polish doesn't go to the end of the nail! While my feet were in bad shape when I came in, I certainly expected more from a very expensive pedicure.