5 stars Lynn K Featured review
They were very quick to come out to service my unit. Thanks to Jackson heating and air I didn't have to pay expensive repair bills they found my service contract and had to replace my motor at no cost. Thanks for to the friendly service and dedicated employees for working extra hours in the heat , I now have air back up and running.
1 stars Anonymous Customer since 2012
Always excellent. ..You need to give John a pay raise. .....he deserves it.....
I agree-- John is the best !
5 stars Becker P Customer since 2015
Excellent
5 stars Marshall M Customer since 2014
Out of town and called for a repair. Friendly and fast. Have not had a chance to review the repair, but if their field repairmen are as good as the office staff, I am sure it was done well. Will use again. Marshall
5 stars Jeff B Customer since 2013
We had a very good experience with the professional heating and cooling Man that serviced our units. He was very knowledgable and efficient . Would highly recommend using his services in the future.
5 stars Merrill M Customer since 2010
Very prompt service by a skilled tech. As always.
5 stars Gerald K Customer since 2005
AS ALWAYS... GREAT RESPONSE AND SERVICE.
I THOUGHT YESTERDAYS SPRING SERVICE WAS VERY DETAILED AND COMPLETE.
THANKS
5 stars Rod W Customer since 2013
recently had new split system installed by Jackson Heating and Air
All employees were professional and install was completed in a timely manner
Will definitely use them for all my heating and cooling needs
4 stars Jerreld L Customer since 2013
Your technician did a great job in determining the problem with our unit. He ordered the parts while still here, and when they came in 3 days early, he came out and installed them right away. The only negative comment I have refers to the company itself, they need a 24-hour emergency number,
Thank you for the great review. I do need to say, that in my 30 years here in the business, we have never had a customer that had a problem in the night that could not wait until morning to solve. Most people have an alternative source of heat, and when the a/c goes out, it may just be uncomfortable until morning. We do offer weekend service. I could not afford to keep someone on call 24/7 and keep our rates reasonable. Those customers with service issues from the previous day are given priority the next day. That seems to have always worked for us without having to pay time and a half to a tech just on call. I hope you find this reasonable. We are a very hard working group here. Thanks so much for your business. Joan Wilson, Owner
5 stars DECS Investement G Customer since 2000
great group of men and women.
very few companies are capable of offering the response and efficiency you can expect year 'round from this group of proffessionals.
5 stars Judy K Customer since 2009
Great people and wonderful service!!