Reviews
Firehouse Animal Health Center
3 stars Claudia R Featured review
I think the vets here are very good but my bill astounded me. I brought my cat in for a UTI and left almost $400 poorer. To me that's shocking. Don't know whether all vets are just as expensive or just these guys.
Firehouse Animal Health Center replied:
Claudia- I am very sorry for the way you felt about the charges. You are correct that UTI's typically do not cost $400 to treat. As I looked into this, I realize that we not only treated a UTI, but Dr. Mozisek got your pet's Annual wellness exam done with vaccines. She also had a complete lab panel run and you took 8 months of Flea and Heartworm prevention (2 free doses) home. I think we failed to go over these charges with you on the front end and that is something we should have done. Again, I am sorry about you experience and really appreciate the feedback so that we can continue to do better. Please let me know if you want to discuss anything further. _ John Faught DVM (medical director)
5 stars Anonymous Verified customer
Excellent service from friendly staff.
5 stars Luis G Customer since 2013
Very satisfied with the attention.
5 stars Trisha M Customer since 2012
The staff is always so caring and you can tell they really love what they do. Every person treats your pet as if they were their own.
5 stars Christy F Customer since 2013
Couldn't ask for a better environment. The staff is always so pleasant. The facility is wonderful. Love!!!
5 stars Anonymous Verified customer
Love the staff at Firehouse. Will never take my dogs anywhere else.
5 stars Anonymous Verified customer
Another excellent visit. We have been taking our pup here for years. Easy to get a last minute appt.
Beautiful, clean, welcoming facility.
Entire staff warm and professional.
5 stars Juli H Customer since 2016
Clean functional state of the art facilities and attentive highly competent servIce! Every person we interacted with was customer focused. Fees were explained and competitive with my past experience. We are very glad to find Firehouse on returning to Austin! Ask for a tour!
5 stars Jill N Customer since 2014
Everyone is wonderful!
5 stars Angela M Customer since 2016
Excellent service. Thank you so much we're glad we switched
5 stars Sam P Customer since 2014
This is a wonderful clinic. I love this place!!