Reviews
Finzel's Mastertech
5 stars Bob H Featured review
Finzel's worked on my 2005 Chrysler Town & Country van having nearly 107000 miles. The engine was producing an intermittent high pitched whine. Steve, the owner, found the original alternator failing and it was replaced. The whine was improved but still occurred intermittently. Steve, continued to pursue the problem and found the original serpentine belt and tension pulley showing wear. After replacing the pulley and belt, the vehicle runs comparable to when I drove it out of the dealer showroom eleven years ago. I am confident that the vehicle has another 100,000 miles left in her. Thanks Steve for your persistence, promptness, and craftsmanship at a reasonable price. See you for the next oil change. Bob
Finzel's Mastertech replied:
Bob, It has been a pleasure serving you over the years. I'm glad we got to the bottom of it. Enjoy your new van! Thanks again, Steve
5 stars Ben B Customer since 2017
Very helpful and friendly. Very Knowledgeable and didn't feel pressure to fix a bunch of stuff. Really enjoyed my experience and plan to return with future auto needs.
5 stars Kelsey L Customer since 2017
They are quick, thorough, and great to work with!
5 stars Linda L Customer since 2017
They are very friendly and fixed my vehicle quickly. I very impressed.
5 stars Jacob S Customer since 2015
Friendly service, willing to find time to get my vehicle in on short notice. Very pleased.
5 stars Anonymous Verified customer
The guys at Finzels Master Tech always take great care of my vehicle I recommend them to everyone!
1 stars Elizibeth R Customer since 2014
My car is worse than it was when I brought it in. For some reason only one side of the front end was aligned instead of both. Now it sounds like my front driver side tire is going to fall off. Also when I hit the breaks going above 40 the steering wheel shakes back and forth. Neither of which were issues when it was brought in. The only issue it had was vibrating when going 65 or above, which it still does.
5 stars Pat M Customer since 2007
Great Customer Service!! Means a lot to be able to leave car in the morning, know it will be serviced or I will receive a phone call if something is found that needs to be to discussed.
5 stars Anonymous Verified customer
SERVICE WAS GREAT!
5 stars Anonymous Verified customer
Consistent, reliable and good service as always.
1 stars Fahad A Customer since 2016
I am not satisfied on the service. They let me bring my car Two times for checking my car problem. I had to drop my car for each day at 9:00 am in the morning for them to check it, but they check my car in the afternoon. It is a total waste of my time. On the second the second. They said, they did find the problem on the car and they fix it without letting me know before solving the problem which is rude. At the end, the part that they put on my car didn't solve the issue on the car and their price was very expensive. I am very disappointed I thought they are the best in Terre Haute, but after this problem, I don't recommend anyone to bring their car to the shop.