4 stars Jeanine N Verified customer
After about 10 years of care with A to Z care, I have been very happy with Dr. Appy's care. His staff is very focused , pleasant and always professional. I highly recommend all of them. Recently though , My husband, who just had his annual exam with Dr. Appy, had asked if he could obtain a letter re: his diabetic sensitivity to bright daylight to allow darker tinting on his car windows and has yet to receive that letter; now several weeks later. I will F/U with them re; that. Otherwise my husband, as well as I , have nothing but gd. to say . Finding a Dr. that listens to your actual needs is hard to find. You will be pleased with this Dr.
4 stars Jeanine N Verified customer
After about 10 years of care with A to Z care, I have been very happy with Dr. Appy's care. His staff is very focused , pleasant and always professional. I highly recommend all of them. Recently though , My husband, who just had his annual exam with Dr. Appy, had asked if he could obtain a letter re: his diabetic sensitivity to bright daylight to allow darker tinting on his car windows and has yet to receive that letter; now several weeks later. I will F/U with them re; that. Otherwise my husband, as well as I , have nothing but gd. to say . Finding a Dr. that listens to your actual needs is hard to find. You will be pleased with this Dr.
4 stars Jozey S Verified customer
Only went once because I was in school but had a really good experience. The office and equipment are very nice. It was very simple to set up my appointment and the techs were friendly. The selection of frames and lenses is very good. Would definitely go back if I were to move to Arcata again.
5 stars Dorain D Verified customer
The staff is always prompt and courteous, helpful and willing to answer questions if necessary.
5 stars Carmon M Verified customer
Very fiendly, knowledgeable staff and Doctors. I feel comfortable to have my eyes in there care
5 stars Donald P Verified customer
There is something pretty warm and wonderful about an appointment with A to Z Eye Care. Everyone who helps you is not just extremely competent and helpful, but also caring, calm, friendly, and genuinely human. You are a team,, and you are appreciated. Thanks. Don Pfau
1 stars Anonymous Verified customer
Customer service experience has gone downhill rapidly. They set up appointments for past customers without asking whether or not their services are required, typically at extremely inconvenient times (recent example: late afternoon the Friday before Memorial Day).
I was misgendered by their staff. They have it on the screen right in front of them, and nothing has changed in that department in the last fifty years or so. They made me feel ugly and degraded.
They attempted to sell me on a whiz bang digital exam service that I did not want and my insurance did not pay for. When I refused it they tried to bill me for it anyway even through they did not provide it, making some excuse that implied that it was my fault for being the only patient who had ever refused. There are other choices. Nuff said.
5 stars Russell B Verified customer
Super friendly staff. Great selection of frames and awesome customer service.
3 stars Marilyn M Verified customer
I received excellent care from Dr Appy but the eye technician was cold, unfriendly and was unable or vague about answering questions about the tests she was doing
5 stars Jennifer C Verified customer
The staff is friendly and efficient. The doctors are polite, knowledgeable and on time! I always have a positive experience at A to Z Eye Care.