1 stars Anonymous Featured review
The glasses I brought in yesterday for service were purchased with an "after care" fee attached to the price with Dr. Nichol. Since Dr. Nichol is the person I have been dealing with I was shocked that this clause was not honored. and that I was charged for the new lens.
Since this will be published on your web sight I will not sign my name but you know who I am.
Since you did not leave your name, I cannot comment on the specifics of your complaint. All of our frames and lenses have a 2 year warranty. I must assume that your glasses were over 2 years old, required a prescription change, or had damage outside normal wear and tear. If this is not the case, please feel free to contact me (Dr. Rayman) directly to address your concerns.
5 stars Anonymous Verified customer
In and out in no time. Very professional and exceptionally bubby staff :) ! Wonderful experience and felt comfortable throughout. Loved the little 8.5 x 11 document at the front desk. Dr. Rayman's fees are less than what are recommended by opto society! Congrats. Every little bit helps with a family. Thank-you so much. There is a wee bit of humanity left in our world and knowing not everyone is greedy and after the all mighty buck.
With my family behind me I highly recommend Dr. Rayman and his staff, you will all be looked after extremley well.
5 stars Anica G Verified customer
Always a great experience. Friendly and professional. Great value in products offered.
5 stars Lucia V Verified customer
What an enjoyable visit. Very descriptive and willing to answer any questions.
5 stars Da D Verified customer
Courteous & efficient service
4 stars Kevin S Verified customer
Staff were accommodating and helpful in assisting with purchasing new glasses.
5 stars Anonymous Verified customer
It was great as always
5 stars Anonymous Verified customer
Great Experience. Dr. Nicol is a great doctor.
5 stars Kimberley M Verified customer
Excellent care
5 stars Lisa B Verified customer
As always Bolton Eyecare has a very high standard of customer care and service. Myself and family have been a client for more than 20 years. Keep up the good work.
5 stars Arya S Verified customer
Excellent and fast .also had all of our questions answered.