Reviews

Capricci Ricci Salon at The Loft

3 stars Customer since 2017

I have been a client for three years since moving to Florida from the Chicagoland area. I was referred to CIndy who I give 5 stars to all day long, she is awesome and the best at coloring. My reason for the three stars is for the salon and it’s policy. I accept the pricing which is on the high end but it’s not followed by high end services. The salon charges and additional 45.00 to dry my hair when I don’t get a haircut so I choose to leave with a wet head which in my opinion is unprofessional to allow a client to leave with a wet head but again its the policy and I accept that. However, the last time I visited the salon I had full highlights with no haircut so I knew I’d be leaving with a wet head, but this time I left with dripping wet hair to the point I had to use a towel in my car to dry the ends so it wouldn’t get all over my seat. Since Covid I find the pricing to be inconsistent and now everything is al la carte. I want to feel pampered when I leave not angry that I have to use my stinky yoga towel in the back of my car to dry my hair. Perhaps offer clients s rough dry to avoid leaving with such wet hair.

5 stars Customer since 2002

Always friendly with expertise service. Never leave unhappy with hair cut/color/style. Entire team is Very consistent in delivering a great experience.

Capricci Ricci Salon at The Loft replied:

Thank You Kendra!!

5 stars Customer since 2006

I’m always treated so kindly . Gerilyn is an outstanding stylist .

Capricci Ricci Salon at The Loft replied:

Thank you Tricia!!

5 stars Customer since 2013

Always a wonderful, safe visit. The salon is very clean and socially distanced at all times. I always love the way my hair looks and Amy gives me tips on how to maintain the look. But even more important is the atmosphere in the salon. Always so fun and positive.

Capricci Ricci Salon at The Loft replied:

Linda, thank you always!!!

5 stars Customer since 2019

Stephanie is amazing!!

Capricci Ricci Salon at The Loft replied:

We agree :)

Thank you Deanne!

5 stars Customer since 2020

Gerilyn always provides terrific service in a timely fashion. The salon is clean, open for social distancing and great display of products.

Capricci Ricci Salon at The Loft replied:

Thank you Cathy :)!

5 stars Customer since 2020

Brittany is the best! She listens, advises and never disappoints. From the minute you walk in the door until you leave the chair, the service is outstanding!

Capricci Ricci Salon at The Loft replied:

Thank you MaryBeth :)!

5 stars Customer since 2004

all good stylists & very professional & clean pandemic & covid free protocols

Capricci Ricci Salon at The Loft replied:

Thank you Diane. Safety is our number 1 priority :)

5 stars Customer since 2002

As always, Capricci Ricci provided wonderful services with an amazing staff! Gerilyn and her team are simply the best!

Capricci Ricci Salon at The Loft replied:

Thank You Sarah!!

5 stars Customer since 2002

Gerilyn and the team are amazing! Highly recommend Capricci Ricci!

Capricci Ricci Salon at The Loft replied:

Thank You!!!