Reviews
BA Auto Care
5 stars Anonymous Verified customer
Was pleased with the service provided by BA Auto and their staff. They explained, in detail, the work that was needed and what work could wait until the next time. I own a Mini Cooper and taking it back to the dealership was inconvenient. Having a service center in my own back yard is wonderful and the service was top notch.
BA Auto Care replied:
Hello there,
We greatly appreciate that you chose BA AUTO CARE as your vehicle(s) service station. Thank you very much and if you should need anything in the future, please don't hesitate to ask.
5 stars JEFFREY M Verified customer
Great communication throughout the time they had my car. It drives so much better too! Thanks!
BA Auto Care replied:
Good Afternoon Mr. McConnell,
Thank you for your feedback. We appreciate it very much.
5 stars LYNDA M Verified customer
i did this yesterday, but am happy to tell you again that my experience with BA Auto Care was so great. I have so much confidence in you all. I will not take my car anywhere else again.
BA Auto Care replied:
Hello Ms. Maxwell,
Thank you for your great review. We are happy that your experience with us is satisfactory.
5 stars SAMUEL D Verified customer
We had a complex electrical problem that could not be solved by another mechanic or by two visits to the dealer. So we took it to the pros at British American. While it took a week and a half to figure out, there dogged determination to solve the problem paid off and now our van is working. They did a great job of keeping us informed as to progress and expected cost of the repair. When is comes to auto repair, they are the varsity team!
BA Auto Care replied:
Good Afternoon Mr. Denmeade,
Thank you for your great review. We are happy to service your vehicle(s). We have highly qualified technicians and service advisors in place to insure your experience is satisfactory. Thank you again and have a great day
5 stars EILEEN B Verified customer
Honest, thorough, looking out for my well being
BA Auto Care replied:
Hi there Ms. Bator,
We thank you for your feedback.
5 stars NORMAN R Verified customer
Brady very informative and helpful.
BA Auto Care replied:
Hello Ms. Rivera,
I will let Brady know that you appreciated all his work
5 stars Anonymous Verified customer
After being turned down by my dealership, I was grateful that BAAC agreed to attend to my problem. Not only did I receive immediate attention, my problem was resolved in a few hours.
BA Auto Care replied:
Hello there,
Thank you for your review. Have a good day.
5 stars RICHARD & HELEN C Verified customer
The service provided by BA Auto Care is consistently professional, friendly and comparable in price to their competitors. My husband and I have had our vehicles serviced here for the past 25 years and had my husband's vehicle inspected here before passing it on to our 17 year old daughter. We rarely have work done at dealerships now since the service offered by BA is superior and more cost effective.
From our initial phone calls to schedule appointments to explanations of what needs to be done and when (including if something can be postponed without causing major $ to fix later), the technicians here give both technical and non-technical explanations to ensure that their customers understand the issue.
If you have not had the pleasure of working with BA, try it. You may have to wait a little longer for an appointment since they are not open on weekends, but you can drop off your vehicle the evening before, or avail of their shuttle service to your home or office on the date of your appointment.
BA Auto Care replied:
Good Afternoon Mr. & Mrs. Carter,
Thank you for your kind words. We are happy that your time with us is always satisfactory. We are always here if you should need anything. Have a wonderful day.
5 stars FRANK B Verified customer
I had a nagging problem with one of the belts on an 11 year-old Subaru. The problem was diagnosed quickly and the "fix" was inexpensive. I appreciated the information that was provided and fast work that was done. I made an appointment, and the work was diagnosed and completed quickly on the day promised. The service adviser was informative, friendly and courteous, and the same can be said for the woman who was at reception and the person I talked with on the phone when I made the appointment. I am very impressed with BA Auto Care.
BA Auto Care replied:
Good Afternoon Mr. Bailey,
We greatly appreciate your wonderful feedback. We are happy to provide your vehicle with service. If you should need anything at all, please let us know. Have a great day:)
5 stars JAY & LISA SPEAR E Verified customer
Great service as usual.
Thanks,
JGE
BA Auto Care replied:
Good Morning Mr. and Mrs. Ethridge,
Thank you for your feedback. Have a great day:)