Reviews

Bissell Eye Care- Natrona Heights

5 stars Verified customer

Dr Bissell and his staff are top notch. You never feel rushed and always get great service!

5 stars Verified customer

Very thorough exam and everyone was friendly and helpful

3 stars Verified customer

My sons appointment was scheduled for 2:30 pm but things seemed to be a little over half hour behind. It appears that there is a trainee there that charged us incorrectly in multiple different ways for copay etc. I now owe another $69. These are things that I am not use to from being a customer at that office for a long time.

5 stars Verified customer

The staff is nice and friendly. Very helpful. The office is clean. The doctors are thorough.

5 stars Verified customer

I had an amazing experience as always! The staff including Dr. Bissell were all very attentive, patient, and proficient with their care. I will continue advocating for this practice and sending patients their way!!

5 stars Verified customer

Excellent!

5 stars Verified customer

Great customer service, very helpful.

Great exam by Dr. Bissell, and he took time to explain all my questions.

5 stars Verified customer

Tremendous. We were provided with quick and thorough service. The doctor new all of the issues and re-tested all areas and provided feedback.

1 stars Verified customer

My son spent 43 minutes (yes, he counted) in the back room before anyone even came into the room and talked to him (and that person wasn't the doctor and was surprised that the doctor had not seen him yet). Needless to say he was extremely unhappy and it wasted a lot of time that wasn't necessary. Another man walked in after him and the doctor immediately met with him and discussed the holiday, his children, etc. while Michael waited unnecessarily (Michael heard them and I could also hear them from the waiting room). The time that he spent with the doctor was about 10 minutes after she came in and saw him.

I am extremely surprised and disappointed.

5 stars Verified customer

This was the first time my 6 year old daughter had a eye exam. Dr. Bissell gave my daughter the most thorough eye exam. Not only was he thorough and friendly, but so was his staff. My daughter ended up needing glasses, they helped her pick the best frame for her age and face, and commented on how beautiful she looked. Thank you for being so kind to a 6 year old little girl.