5 stars Lindsay G Customer since 2015
I think you all are very personable and caring towards the pets. You're mindful of the cost of the care, and I don't ever feel like I'm being taken advantage of or over charged. I like and am thankful that in an emergency situation Dr. Van Valin got our dog in for surgery even though it wasn't their normal scheduling time frame. You all saved her life and followed up to ensure she was remaining healthy. I would absolutely refer a friend/family to them and will continue to take my dogs to them.
We are truly happy that we did all we can to assure we deliver the best to you and your furry baby. Thank you
5 stars Tobi S Customer since 2015
we love Bear Creek. Dr. "April" and Dr. Lisenbee are always so caring and attentive to our dogs and to us. They explain everything. You can tell they really do enjoy their profession. I wish veterinary care was not so expensive- but this is not the fault of the practice- so if you want excellent veterinary care- do consider Bear Creek.
We truly appreciate your trust, we strive to give our best.
5 stars Nicole C Customer since 2016
My very sick kitty was seen that day, everyone was extremely nice and wonderful at their job. Unfortunately Hudson could not be saved but through the entire process the whole staff was compassionate and thoughtful. They went above and beyond.
All the staff would like to express and extend our deepest sympathies for your loss.
5 stars Peter S Customer since 2016
From start to finish, a fantastic experience every time we go in. Everyone is so amazingly nice, the follow-up is fantastic. I’ve NEVER had a veterinarian personally call me just to check in and see how my little four-legged, furry guy is doing after an appointment, but that’s exactly what Dr. VanValin did! They are kind, empathetic and, best of all, incredibly competent and good at what they do. The quality of care is outstanding and everyone is so darn nice! I think we’ve found our ‘forever vet’!
Every day we strive to achieve the best that we can, whether it's client service or/and patient care, and when we receive a review like yours Mr. Peter, we feel accomplished. So from the bottom of our hearts, we thank you for your loyalty and above all, your trust.
5 stars Stephen M Customer since 2015
Kevin and staff are always very good with our dogs.
Dear Mr. Stephen, I will forward your review/comment to Dr Kevin and staff. Thank you for giving us the opportunity to serve you.
Toufic
Manager
1 stars Shirley S Customer since 2015
Excellent, as always! Shirley and Spunky
4 stars Angie Y Customer since 2016
I was treated wonderfully from the moment I called. I felt the Vet was caring and sympathetic to not only my pet but me as well. I don't want to say that they're expensive because Vet clinics everywhere can get pricey, but I sure wish I had the money to continue having my pet in their care.
Ms. Yoder, We thank you for the good comments and we understand how difficult sometimes is to take care of your baby. Did we ever offer you Care Credit?
5 stars Nancy B Customer since 2016
Very nice appointment! Covered everything I could think of!
We are here for you. Thank you and we are glad that we met your expectations
5 stars Kara R Customer since 2016
This was our first visit and everyone there was wonderful.
We are very happy to hear that and we will work hard to make every visit an exceptional one
5 stars Anonymous Verified customer
They gave the Wimbley Dawg lots of love and attention!
How could we not give him lots of love....