Reviews
Bastet Veterinary Hospital
1 stars Kristy N Customer since 2016
I was told the price for flee and tic Meds and the basic check up would be 130 for each dog the heart worm test would be free. So when the vet came in and I told him what I wanted and told him what I was told he said no it was more then that.
He told me the price was for a different med which he pointed to on the wall.
I know what I asked for I had called around and everyone was about the same for the Meds but you offered free heart worm test.
I was very disappointed that I paid for a check up that I only needed because of flee and tic Meds.
i asked the young man who helped me who the owner was and he told me he didn't know. I said how do you not know who you work for so I asked the girls do they know who the owner was and the guy said they don't know they are interns.
His response quite often was we will see. I was asking for a number the owner which he couldn't give me told me to call back when Kathy was in. I said how about you have her call me. He said he would.
Bastet Veterinary Hospital replied:
your absolutely right about the heartgard 1 year supply is $130 for EACH DOG and you get a free heartworm test for EACH DOG, So in total it would have costed you $260. The problem was you wanted FREE flea meds with that also and that wasn't the deal and on top of that you only has $130 cash on you, so how was our staff going to get you the deal when you kept changing it stating 130 for everything and flea meds. We treated you professionally and even asked you to take care of one dog and come back later for the second and your won't be charged another exam, but you were to mad to even hear our suggestions and wanted everything your way. Sorry Kristy we did our best with you as much as we could but we can't just give products for free, no company will.
5 stars Linda K Customer since 2015
very nice staff.
5 stars Jason/Rosario L Customer since 2014
Very friendly staff
5 stars Dorothy F Customer since 2013
Excellent service at a reasonable price. Friendly personnel who are kind and considerate of animals and their people.
4 stars Anonymous Verified customer
Kind and honest!
4 stars Anonymous Verified customer
Very helpful and took time to answer all my questions. Expained his issues thoroughly. Explain the healing process too. Very thoughtful and did not break my bank......thanks team
5 stars Amy Z Customer since 2011
I have to drive farther to get to the vet ,but well worth the drive.Trust the vet and always helpful with information given I ask a question.Dr Moses is very good with my cats and patient with a upset cat momma :) Will drive the distance for happy vet visits.
5 stars Lynn M Customer since 2016
This was Fox-Z's second trip to your office. Both times she has been treated very well and comes home happy! Friendly staff and good prices.
4 stars Anonymous Verified customer
Nice staff and knowledgable Dr.
5 stars Nicole C Customer since 2016
LOVE LOVE LOVE these guys! I had my baby girl (cat) spayed recently, she has never been away from me and Im highly overprotective of her. Moses (the doctor) as well as everyone else made sure she was comfortable and completely pampered the whole time, as well as making me feel welcome and comfortable! She was treated with VIP status all the way. They were very informative, attentive, and thorough the whole way through. Any questions (which I had many) were fully and thoroughly answered.
Im so happy with my very hard, prolonged decision to go with Bastet Vet, my baby healed so quickly, thanks to the instructions and care of all the staff.
I am probably one of the most overbearing, protective, pickiest cat mommies out there and I can very comfortably say I would take my baby girl back anytime and rest easy!
Trust me when I say... THEY CARE!