Adolf Hoepfl Garage

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96.6% of customers would refer friends and family to us.

The issue with my Ford Edge was diagnosed and repaired. They even picked me up at home when the work was completed.

Adolf Hoepfl Garage 5.0
156 reviews
  • 5.0
142 reviews
  • 4.0
10 reviews
  • 3.0
0 reviews
  • 2.0
2 reviews
  • 1.0
4 reviews

Page: 1 2 3 4 ... 16 Sort Reviews by: Date or Rating
  • 5.0
Every thing went very well; I had...
Adolf Hoepfl Garage

Every thing went very well; I had an inspection done. Thanks,

- 5 days ago

  • 5.0
The staff was polite and courteous.
Adolf Hoepfl Garage

The staff was polite and courteous. They finish working on my car in a timely manner and the workmanship was excellent!

- 9 days ago

  • 4.0
Process and results were very easy...
Adolf Hoepfl Garage

Process and results were very easy and satisfying

- 13 days ago

  • 1.0
Total shock
Adolf Hoepfl Garage

Initially told tech that Check Engine light was on but had trouble starting car and eventually car would not start. I (a woman) thought it might be the starter. However the Engine light problem had previously been diagnosed as faulty EGR valve so I shared this info. After extensive and costly diagnostics the only problem found was dead battery. Cost after this was very close to $400. Yeah people almost $400. Tech said I needed serpentine belt replaced account it was cracked. I declined because my bill was already almost $400 and any other repairs I simply could not afford and I asked about the AAA discount. After applying the AAA discount I was quoted a price of $370+ to include the belt replacement. The belt was replaced, the Check Engine light problem was never diagnosed and my final bill was $373.19. The next day the Check Engine light came on again. So I paid $373.19 for battery replacement, replace a belt and the initial Check Engine light problem was never taken care of. I WILL NEVER USE THIS SHOP AGAIN, AAA OR NO AAA APPROVED.

- 16 days ago
Comments from the automotive shop
Dear Mrs. Robertson, the vehicle was dead on arrival and with a dead battery and a battery replacement (and the battery cable ends) all the vehicle trouble codes that may turn on a check engine light are wiped out and the computer forgets the code. We drove the vehicle to see if any of the codes would resurface, however they did not after two drive cycles. We cannot fix a problem that is not present at the time of service. If the codes were present or the vehicle had been showing any symptoms of an EGR problem we would have gladly tested the vehicle but unfortunately the vehicle did not want to cooperate with us.
Although now that the check engine light has set a code, there is a program called Air Check Texas that helps people pay for emission repairs to their vehicle (IE: the amber check engine light on).
We would love for the opportunity to service your vehicle again, and we apologize for any misunderstanding on your first visit to our shop. Please give us a call at 713.695.5071

  • 5.0
Most pleasant expierence in repair...
Adolf Hoepfl Garage

Most pleasant expierence in repair shop since moving here from Corpus Christi 5yrs. ago. Friendly and effective front staff. The techs explained problems and any ramifacations with pleasant attitude, especially for mechanics. The tech that did the work is the person that explained the problems and solutions. I felt like I was back in Corpus Christi with shops that I've dealt with for decades.

- 17 days ago

  • 5.0
Staff is very pleasant. Shop and...
Adolf Hoepfl Garage

Staff is very pleasant. Shop and bathroom is very clean. Competent techs. Fair prices. Best repair expierence since coming to Houston 6 yrs. ago.

- 17 days ago

  • 5.0
Was just an oil change, but I do...
Adolf Hoepfl Garage

Was just an oil change, but I do love to support the small businesses so I will return for the scheduled maintenance. You can't be in business very long without good customer service ...

- 21 days ago

  • 5.0
My experience is always great when...
Adolf Hoepfl Garage

My experience is always great when I visit Adolf Hoepfl.

- 28 days ago

  • 5.0
Thanks! I was very pleased with...
Adolf Hoepfl Garage

Thanks! I was very pleased with the service provided. AND the quote on work needed. I will definitely be back and recommend you!

- 1 months ago

  • 5.0
I really enjoy the front desk for...
Adolf Hoepfl Garage

I really enjoy the front desk for they are so friendly. They make you feel comfortable. Service was quick.

- 1 months ago

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Certifications & Memberships

AAA - American Automobile Association ASA - Automotive Service Association BBB - Better Business Bureau

Quick Facts

Adolf Hoepfl Garage

4610 North Shepherd Drive HoustonTX 77018
(713) 695-5071

Hours:
Mon - Fri: 7:30 AM - 5:30 PM,
Sat - Sun: Closed
Services Offered:
Alternators and Starters, Batteries, Brake Repair, Brake System Repair, Computer Diagnostic and Repair, Cooling System Diagostic and Repair, Cooling System Flush, Domestic Repair, Drivetrain Service and Repair, Electric Repair, Electrical Repair, Electrical System Diagnosis and Repair, Emissions System Diagnostic/Repair, Engine Performance and Tune-up, European Repair, Foreign Repair, Fuel Injection Diagnosis and Repair, General Repair (Aftermarket), GM Factory Trained Specialist, Headlamps and Vehicle Lighting, Heating and Air Conditioning, Ignition Systems, Import Repair, Japanese Repair, Muffler & Exhaust Repair, New Tire Replacement, Oil Change Facility, Oil Changes, Radiator Repair, Scheduled Factory Maintenance, Service Department, Shock and Strut Replacement, Steering and Suspension, Timing Belt Service, Tire & Brake Repair, Tire Repair, Transmission & Clutch Repair, Transmission Fluid Service, Truck Repair, Wheel Alignment
Payment:
American Express, Cash, Check, Debit, Discover, Financing, Mastercard, Visa
Insurance:
Most insurance accepted
Languages:
English, Spanish, Tagalog / Filipino