Bought an online gift certificate and it failed to print on a Sunday. Contacted them by email and I had a response within just a few hours with a link that allowed me to print. This was superior pr and I will continue to purchase from them.
Happy in North Carolina
Another perfect cut by stephanie!
I had a bikini line wax and a facial which required lots of extractions. Very good!
Alex always does a great job for me.
Outstanding as always! Teresa and Jordan are a great team!
Excellent as usual! The Metropolitan location is always staffed with wonderful people who make you feel at home. Kelly Jarman is a wonderful stylist and an asset to Modern Salon & Spa.
Always a good experience!
Sarah is an excellent stylist!
I always look forward to getting my hair done by Krista...it's my little mental oasis during a crazy week! I can pick up great Aveda products while I'm there and the staff is so nice!
After being a customer for years, and as a Charlotte native with deep and broad network, I may never return to the Metropolitan location of Modern and will inform my network of the serious lack of professionalism, tact and customer service skills of its current manager, Kelly. She even tried to dishonor a coupon already discussed and scheduled in order to squeeze out a little more money. The prior manager, Katie, who has moved to the Hearst Tower location, kept the Metro location a class act. No longer. Be warned.
Always such a wonderful experience from start to finish. I get my hair cut and colored here regularly and am always 100% satisfied!