Super great cut and shampoo - AS ALWAYS
Service was fabulous as usual!
Always feel welcome in the shop by the staff. I always get compliments on my hair and very happy to acknowledge where I have it done--Salon Ilo.
The services provided at Ilo are excellent, as they have been for decades! Kim is extremely knowledgeable and her punctuality is very much appreciated. Krisjun's attention to detail and ability to transform a client's wish into reality is unparalleled. However, when receiving multiple services, the scheduling could be greatly improved. Waiting 45 minutes with a wet head in between services is disrespectful of the client's time.
Ilo is always at their best. The owners expect excellence out of each employee. One always has a good experience.
Salvador and Ertan are amazing -- feel like they always do a perfect job with my hair. But I feel like scheduling and timing could be a little better in terms of the front desk. Salvador started my partial highlight at 2PM, which only takes him about 45 minutes, but then Ertan didn't have me on his schedule until 3:30, which ended up being around 3:45. So there was a long wait in between. And I had mentioned I needed to be out by 4PM when I made the appointment, so I'm not sure why a haircut would have been scheduled at 3:30 when I needed to be out by 4. In any event, I wasn't out by 4PM but it was definitely not Ertan's fault. He was working as fast as he could. I just think the stacking of appointments could be done a little better. but otherwise I couldn't be happier with Ilo. I have been a client for 12 years now and always recommend it.
I love Ertan! Great haircut!
Continues to be excellent
My cut and color are amazing!! Krist Jun rocked my hair out, it looks amazing!
Professional and efficient - but comfortable and relaxing at the same time. Great vibe and great work!
Excellent, as always. And Kim saved me from getting a $150 parking ticket on Wisconsin Avenue.
Your staff and.stylists were are just lovely to speak to and interact with. Krisjun is so Kidd and very technical in his craft, he was a complete delight and genius. After that one experience I'm definitely going to be a repeat customer.