A father's dilemma! My daughter lives and goes to school in Winston-Salem and I live in Raleigh, so I'm not there to monitor her car on a daily basis. She drives a reliable older model vehicle and it should give her years of service as long as it's maintained. But when she returned home for a visit I could tell this car had NOT been maintained! After 6 months of neglect it needed some obvious repairs, but more importantly, I needed someone I could trust to do the work - someone who would do everything necessary and nothing unnecessary, someone who would educate my daughter on how to properly care for her car, someone I could trust not only with my pocketbook but with my daughter's life. Through the "Jesus' Labor of Love" program I found Carolina Mobile Auto and my problem was solved. From the moment owner Bill Kurtz picked up the phone, I could tell my daughter would be in good hands. He took the time to listen, and he took the time to educate me on his approach to auto repair. Once the car was in his shop, he kept in touch to explain exactly what he found and what the different options were. He even found ways to save money without compromising safety, and he always asked for my approval before doing any work. My daughter was dropped off at work by the shuttle service, the work was done in a single day, and the car is now back in top shape. Bill is an answer to prayer. I still worry about my little girl being so far from home, but I no longer worry about her car. With Bill in charge of maintenance and repair, it's something I don't even think about. Problem solved!
These individuals treated me like a queen they were respectful, and provided a great price(after reasearching and calling around to other auto repair shops) for the mechanical work I needed done on my car. I was impressed with the way they fixed minor things at no charge. I was EXTREMLY satisfied with everything!! the service to the car and the service to me. Will choose them for all my "car needs"!!
Wonderful experience! Bill was incredibly nice, helpful, and his guys were QUICK! Took my car in for an oil change and was out of there within 30 minutes! The waiting room was nicely decorated, clean, quiet & stocked with free coffee from a Keurig - very nice touch! I needed a rare and hard-to-find wiper blade and asked Bill, the owner, if they could find one for me - he said he would call me and let me know asap -- he called me the next day with a great price and didn't even charge me for his labor! I have already recommended this shop to my employees and friends and will continue to recommend to every one!
Courteous, professional, and fast! Thank you!
My car was needing work .... and on a rainy day ... they showed up and gave me the best price.... and honesty... and that goes a long way with me... Dj CLASH
Have used twice and each time have been provided excellent service. I plan on using them again or as needed for vehicle repaires.
I had great service and will utilize the service again. Thank you for all the help with my car
I had a major problem and Bill went above and beyond what anyother auto repair place would have done. I am very grateful for the kindness and help. Thank you guys so much you have a customer for life!!
I had called in the morning with an issue, and they had come out to my house to assess the problem. When they realized it couldn't be fixed without going to their garage, it was towed and fixed within an hour and a half. I was told they close at 6 but because of my work schedule they offered to stay late until I could arrive to pick up my vehicle. The price they quoted me was exact (including taxes) and no surprises were added on afterwards, like other places I've been to have been known to do. Great service!
wiper fluid was not topped, not sure about antifreeze fluids.
They were prompt, attentive to detail and got the job done quickly. Would recommend to anyone.
The service was great and affordable. Thanks for all your help.