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Carolina Mobile Auto Service
100% of customers would refer friends and family to us.
A father's dilemma! My daughter...
anonymous
A father's dilemma! My daughter lives and goes to school in Winston-Salem and I live in Raleigh, so I'm not there to monitor her car on a daily basis. She drives a reliable older model vehicle and it should give her years of service as long as it's maintained. But when she returned home for a visit I could tell this car had NOT been maintained! After 6 months of neglect it needed some obvious repairs, but more importantly, I needed someone I could trust to do the work - someone who would do everything necessary and nothing unnecessary, someone who would educate my daughter on how to properly care for her car, someone I could trust not only with my pocketbook but with my daughter's life. Through the "Jesus' Labor of Love" program I found Carolina Mobile Auto and my problem was solved. From the moment owner Bill Kurtz picked up the phone, I could tell my daughter would be in good hands. He took the time to listen, and he took the time to educate me on his approach to auto repair. Once the car was in his shop, he kept in touch to explain exactly what he found and what the different options were. He even found ways to save money without compromising safety, and he always asked for my approval before doing any work. My daughter was dropped off at work by the shuttle service, the work was done in a single day, and the car is now back in top shape. Bill is an answer to prayer. I still worry about my little girl being so far from home, but I no longer worry about her car. With Bill in charge of maintenance and repair, it's something I don't even think about. Problem solved!
Dec 31, 2012
- 5 months ago
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Fast, Friendly, Fair
Feb 28, 2012
brianb
Bill and his crew are always great to work with anytime I need repairs or preventive service. They greet you like a friend, listen to your needs and then do a great job while respecting your time and charge you a fair price. Great service with a smile, something that is hard to find. Keep up the super work, Folks!
- 1 years ago
Wonderful experience! Bill was...
Dec 19, 2012
taraj
Wonderful experience! Bill was incredibly nice, helpful, and his guys were QUICK! Took my car in for an oil change and was out of there within 30 minutes! The waiting room was nicely decorated, clean, quiet & stocked with free coffee from a Keurig - very nice touch! I needed a rare and hard-to-find wiper blade and asked Bill, the owner, if they could find one for me - he said he would call me and let me know asap -- he called me the next day with a great price and didn't even charge me for his labor! I have already recommended this shop to my employees and friends and will continue to recommend to every one!
- 5 months ago
Courteous, professional, and fast!
Dec 12, 2012
connieh
Courteous, professional, and fast! Thank you!
- 5 months ago
The Best Work Ever
Dec 11, 2012
darrenj
My car was needing work .... and on a rainy day ... they showed up and gave me the best price.... and honesty... and that goes a long way with me... Dj CLASH
- 5 months ago
Excellent Service
Dec 1, 2012
renardee
Have used twice and each time have been provided excellent service. I plan on using them again or as needed for vehicle repaires.
- 5 months ago
auto, towing, service
Nov 5, 2012
victoriac
I had great service and will utilize the service again. Thank you for all the help with my car
- 6 months ago
great place
Nov 3, 2012
crystalp
I had a major problem and Bill went above and beyond what anyother auto repair place would have done. I am very grateful for the kindness and help. Thank you guys so much you have a customer for life!!
- 6 months ago
Great service
Oct 23, 2012
anonymous
I had called in the morning with an issue, and they had come out to my house to assess the problem. When they realized it couldn't be fixed without going to their garage, it was towed and fixed within an hour and a half. I was told they close at 6 but because of my work schedule they offered to stay late until I could arrive to pick up my vehicle. The price they quoted me was exact (including taxes) and no surprises were added on afterwards, like other places I've been to have been known to do. Great service!
- 7 months ago
Groupon
Sep 28, 2012
donnah
wiper fluid was not topped, not sure about antifreeze fluids.
- 8 months ago
Comments from the automotive shop
I am not sure what happened but we will look into it and make sure that we are serving out customers properly. I will be contacting you to get all of the details. Thanks for taking the time to let us know.
Fast and friendly service. No complaints.
Sep 27, 2012
jeffb
They were prompt, attentive to detail and got the job done quickly. Would recommend to anyone.
- 8 months ago
1997 Jeep Wrangler Clock Spring
Sep 20, 2012
bradc
The service was great and affordable. Thanks for all your help.
- 8 months ago
Comments from the automotive shop
Thanks Brad it was our pleasure.
Certifications & Memberships
Quick Facts
Hours:
Mon - Fri: 8:00 AM - 6:00 PM,
Sat: 8:00 AM - 1:00 PM,
Sun: Closed
Services Offered:
Alternators and Starters, Batteries, Brake Repair, Brake System Repair, Computer Diagnostic and Repair, Cooling System Diagnostic and Repair, Cooling System Flush, Diesel, Diesel Specialist, Domestic Repair, Drivetrain Service and Repair, Electric Repair, Electrical Repair, Electrical System Diagnosis and Repair, Emissions System Diagnostic/Repair, Engine Performance and Tune-up, European Repair, Foreign Repair, Fuel Injection Diagnosis and Repair, General Repair (Aftermarket), GM Factory Trained Specialist, Headlamps and Vehicle Lighting, Heating and Air Conditioning, Ignition Systems, Import Repair, Japanese Repair, Muffler & Exhaust Repair, New Tire Replacement, Oil Change Facility, Oil Changes, Radiator Repair, Scheduled Factory Maintenance, Service Department, Shock and Strut Replacement, Steering and Suspension, Timing Belt Service, Tire & Brake Repair, Tire Repair, Transmission & Clutch Repair, Transmission Fluid Service, Truck Repair, Used Car Evaluations, Wheel Alignment
Payment:
American Express, Cash, Check, Debit, Discover, Mastercard, Visa
Insurance:
None
Languages:
English
Dental