97.9% of customers would refer friends and family to us.
I had a very good experience with your staff!
Many thanks to the staff that work at the salon... I'm sorry I cannot provide you the names of the ladies that helped me but yesterday I was in the salon to purchase some nail polish and to ask for a product that would make my hair feel thicker as I have fine/normal hair... Without hesitation, the one girl rang me up and the other suggested the product right away... Within 5 minutes I had what I needed and was out the door... This is just one example of the wonderful Customer Service I was provided but each time I come in the experience is better... Thank you to your Team for everything they do... They make you feel like coming back :-)
Michelle K
Always great to experience being cared for and walk out beautiful inside and out, ready to serve the world. In gratitude for your formula that works wonders. Thank you.
Great Experience!
I forget the name of the young lady who did my pedicure, but it was the best I have had anywhere, and I have had many in a lot of different places!
As usual, my experience at Elan was outstanding.
Two days ago, I had my 2nd cut, color, style, & highlights done at Elan Hair & Spa. I will NEVER go anywhere else! From the moment I walked in the door, to the time I left, I was treated by all the staff as if I was the most important client they ever had! My stylist, Liz, knew exactly what I wanted & needed, with me giving her only a "picture" of what I would like to have done! Excellent knowlege, kind suggestions, fast & personable, I had no idea of how I would look, as w/o my glasses, I'm legally blind. When she was finished, & I looked in the mirror- "VOILA!" She had transformed me from a dull looking 56yr old, into a feminine, "young," bride-to-be, instead of the mother of the groom that I'm going to be! Thank you Liz, Thank you, Caitlyn, Thank you all at Elan, at the Lititz Pk., Lancaster location! I have finally found my new "home" with you, & will go NOWHERE ELSE!!
Two days ago, I had my 2nd cut, color, style, & highlights done at Elan Hair & Spa. I will NEVER go anywhere else! From the moment I walked in the door, to the time I left, I was treated by all the staff as if I was the most important client they ever had! My stylist, Liz, knew exactly what I wanted & needed, with me giving her only a "picture" of what I would like to have done! Excellent knowlege, kind suggestions, fast & personable, I had no idea of how I would look, as w/o my glasses, I'm legally blind. When she was finished, & I looked in the mirror- "VOILA!" She had transformed me from a dull looking 56yr old, into a feminine, "young," bride-to-be, instead of the mother of the groom that I'm going to be! Thank you Liz, Thank you, Caitlyn, Thank you all at Elan, at the Lititz Pk., Lancaster location! I have finally found my new "home" with you, & will go NOWHERE ELSE!!
Two days ago, I had my 2nd cut, color, style, & highlights done at Elan Hair & Spa. I will NEVER go anywhere else! From the moment I walked in the door, to the time I left, I was treated by all the staff as if I was the most important client they ever had! My stylist, Liz, knew exactly what I wanted & needed, with me giving her only a "picture" of what I would like to have done! Excellent knowlege, kind suggestions, fast & personable, I had no idea of how I would look, as w/o my glasses, I'm legally blind. When she was finished, & I looked in the mirror- "VOILA!" She had transformed me from a dull looking 56yr old, into a feminine, "young," bride-to-be, instead of the mother of the groom that I'm going to be! Thank you Liz, Thank you, Caitlyn, Thank you all at Elan, at the Lititz Pk., Lancaster location! I have finally found my new "home" with you, & will go NOWHERE ELSE!!
Ashley is a genius with my hair color & Cut! She does everything perfectly and also gives me good ideas for hair care! I trust her completely!
Soooooooo happy to have Amanda back!
Excellent as always. Elizabeth very good! Prompt, polite service from all.