94.5% of customers would refer friends and family to us.
I bought a gift certificate that expires. I will most likely not purchase another gift certificate from Robert Andrews because gift cards and gift certificates that charge for the purchase and also expire are not a good value to your customer. There is plenty of competition in the beauty/spa market, such that I will find another gift card that does not expire and does not charge a fee.
I had my eyebrows and underarms waxed by Melanie. She did one of the best waxes for my underarms that I've ever had. Very quick and very little pain. I appreciate that whole-heartedly. I will definitely go back to her.
Staff were very friendly.
The tan was even but extremely light for "medium". I feel it should have been darker for a medium. I do not feel it was worth the expense and am disappointed. This was for prom and I am unhappy with results. I followed the instructions completely and did not shower for 24 hours, so this is not the reason it did not turn darker.
Melanie was fantstic!
Everything was great except she was eating something during the cut , but it didn't really effect the cut
I love working with Melissa. She does a great job with my hair cut and I have referred many people to her.
Thanks for always providing a great experience.
I truly enjoyed my experience and look forward to coming back again soon
As usual, received another great facial with Sonny. Love the treatment I get from the time I walk up to the counter, to the friendly check out. I always leave Robert Andrew feeling relaxed and very pleased with the results. Can't wait until my next appointment!
Not as much instruction with spray tanning as I would have liked since it was my first time.
Great haircut, as usual!
I have had several massages at Robert Andrew and have been very happy with each one. Most recently I had a Sports Massage which relieved a lot of tightness in my leg muscles. The "Tranquility Lounge" is such a nice touch, I could sit there for hours!